Lance Combs
Shelbyville,KY
Summary
- Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture.
- Documented strengths in building and maintaining relationships with diverse range of clients in dynamic, fast-paced settings.
- 8 years in sales with a proven track record of success. Earning top sales and club status in past positions.
- Always ranking best in company customer service via reviews and ratings from past clients.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Insurance Advisor/Office Manager
Home Services Insurance
06.2022 - Current
- Work in tandem with realtors and mortgage officers to assist clients in making one of there largest and most impactful purchases.
- Increased client satisfaction by providing personalized insurance advice and recommending suitable policies.
- Mentored new insurance advisors, sharing best practices and industry knowledge to enhance team performance.
- Maintained a high level of industry certifications and licenses, ensuring credibility and expertise when advising clients on insurance matters.
Account Manager
State Farm
10.2021 - 06.2022
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Selling all 4 lines of insurance, bundling clients into a package for the best protection and price.
- Assisted in creating written, video, and image content for marketing channels.
Finance Specialist
New York Life Insurance Company
11.2020 - 04.2022
- Educated clients on various investment strategies, products, and services available within the firm''s offerings.
- Developed strong relationships with clients to understand their financial goals and provide tailored investment advice.
Sales Associate
CarMax
02.2018 - 10.2021
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Utilized digital marketing strategies to promote available inventory online, reaching a wider audience of potential buyers.
Apple Master/Smart Home Designer
Best Buy
07.2016 - 02.2018
- Helped the store with learning and demonstrations of Apple products.
- Created success for the store in the Smart Home role by introducing a new market that was quickly expanding.
Tech Expert
Fossil Group, Inc.
06.2015 - 06.2016
- Helped introduce Fossil's new Smart Watch Collection to consumers. -Taught other associates the uses and functionality of Smart Watches. -Sold hundreds of watches in my time at Fossil.
Education
Business Administration and Management, General -
University of Louisville
01.2019
High School Diploma -
Martha Layne Collins High School
Shelbyville, KY06.2015
Skills
- Consulting
- Training and Development
- Multitasking
- Customer Relationship Management (CRM)
- Customer Service
- Marketing
- Social Media Marketing
- Content Development
- Public Speaking
- Data Entry
- Licensed Insurance Agent
- Quotes and sales
Certification
- Licensed Insurance Agent For Property And Casualty
- Licensed Insurance Agent, Accident, Health, Life, Variable Life & Variable Annuities
Additional Information
- Past volunteer work for my community includes building homes with Habitat For Humanity, raising money and walking with Paws with a purpose, and work with Big Brother's Big Sister's.
Timeline
Insurance Advisor/Office Manager
Home Services Insurance
06.2022 - Current
Account Manager
State Farm
10.2021 - 06.2022
Finance Specialist
New York Life Insurance Company
11.2020 - 04.2022
Sales Associate
CarMax
02.2018 - 10.2021
Apple Master/Smart Home Designer
Best Buy
07.2016 - 02.2018
Tech Expert
Fossil Group, Inc.
06.2015 - 06.2016
Business Administration and Management, General -
University of Louisville
High School Diploma -
Martha Layne Collins High School