Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Lance Egan

Smithville,MO

Summary

Experienced professional with a strong leadership background seeking a position that leverages my expertise and allows me to contribute to a company's success.

Overview

27
27
years of professional experience

Work History

SENIOR PRODUCT OWNER / PROGRAM MANAGER

Cerner/Oracle Health
KANSAS CITY, MO
01.2017 - Current
  • Streamlined execution and product quality by efficiently defining and prioritizing user stories within an agile team's backlog
  • Developed acceptance criteria for stories and features to streamline project delivery
  • Reviewed and accepted backlog items as ready
  • Conducted thorough risk assessment for development activities
  • Maintained regulatory standards alignment for product functionality and performance
  • Facilitated various agile ceremonies, including sprint review sessions, to ensure effective communication between product and scrum teams.
  • Conducting feature audits on all release stories
  • Managed all fix release process work
  • Successfully ensured adherence to project timelines while leading multiple teams
  • Conducted yearly accessibility audits for Oracle employees and clients
  • Coordinated with cross-functional teams to prioritize release timelines based on project requirements
  • Bi-weekly project status reporting.

SOLUTION DESIGNER Ll

BLUE CROSS BLUE SHIELD OF KC
KANSAS CITY, MO
12.1997 - 12.2016
  • Led implementation of new imaging software, Image Now and simultaneously maintained current AWD solution as Lead Business Analyst
  • Responsible for building, unit testing, integrating testing, training, and implementing Go Live
  • Collaborated with vendors, business owners, stakeholders, senior leadership, and end users in close coordination
  • Managed resolution of Help Desk tickets and calls for a workforce of 600+ employees
  • Troubleshot and resolved all imaging issues, while also handling software upgrades and fixes.
  • SME and Lead Administrator responsible for managing and enhancing the performance of the Perceptive Content Imaging System.
  • Analyzed and enhanced current state and future workflows
  • Developed custom and pre-built reports using imaging software
  • Sustained functionality of claims scrubber using Facets
  • Developed Configuration documents for Facets
  • Change Manager for Facets Release Management
  • Facets SME with strong background in Claims +ITS Application.

Education

BS Sociology -

MISSOURI STATE UNIVERSITY
SPRINGFIELD, MO
12.1994

Skills

  • Project Management
  • AWD
  • ImageNow
  • NASCO
  • Facets
  • Cerner Patient Accounting
  • Meditech MAGIC Patient Accounting
  • HIPAA
  • Claims Processing
  • MS Excel
  • MS Word
  • MS PowerPoint
  • MS Access
  • MS Visio
  • JIRA
  • JIRA Align
  • DNG – Doors Next Generation
  • RQM – Rational Quality Manager
  • Wiki
  • Agile Scrum Master

References

References available upon request.

Timeline

SENIOR PRODUCT OWNER / PROGRAM MANAGER

Cerner/Oracle Health
01.2017 - Current

SOLUTION DESIGNER Ll

BLUE CROSS BLUE SHIELD OF KC
12.1997 - 12.2016

BS Sociology -

MISSOURI STATE UNIVERSITY

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Lance Egan