Seasoned IT professional with 30 years in cybersecurity and technology risk management. Specializes in governance, compliance, and operational resilience, driving effective solutions across various industries. Leads enterprise initiatives and manages complex projects to ensure regulatory alignment and enhance organizational security and efficiency.
Overview
34
34
years of professional experience
Work History
Vice President| Lead Control management Officer – Technology Control
Wells Fargo Bank & Co.
Charlotte, North Carolina
05.2019 - Current
Supported Enterprise Identity & Access Management and Data Loss Prevention units by identifying and mitigating risks.
Led Risk and Control Self-Assessment activities for two Risk Assessable Units, enhancing control management.
Collaborated with mid and senior-level stakeholders to develop strategies for effective risk and control management.
Coordinated risk assessments to identify risks and developed actionable mitigation plans.
Risk Manager and Business Information Security Consultant
Bank of America
Charlotte, North Carolina
10.2016 - 05.2019
Governed risk lifecycle process from conception to action plan development for Global Information Security business units.
Provided strategic guidance for implementation and execution of risk identification, assessment, and mitigation tasks.
Communicated regularly with executive leaders on risk pipeline status, ensuring alignment with Global Information Security objectives.
Managed weekly leadership risk meetings to address significant risk topics, fostering collaboration with control partners and executives.
Supervised audit and compliance exams, liaising between teams to facilitate thorough assessments.
Designed new risk intake question set and process for tracking risks across Global Information Security.
Chief Operating Officer
Charlotte Surgery Center
Charlotte, North Carolina
06.2015 - 10.2016
Directed activities, objectives, budgets, and operational plans for surgery center with 90+ employees and 47 physician partners.
Directed daily operations to ensure efficient patient care delivery.
Led establishment of first joint venture with Carolina Healthcare Systems, Ortho Carolina, and Surgical Care Affiliates, resulting in second surgery center opening in Charlotte, NC.
Increased annual surgery caseload from 10,000+ to over 20,000 surgeries, contributing to over 25% of Surgical Care Affiliates annual revenue.
Oversaw daily operations and ensured effective implementation of established policies.
Facilitated communication between medical director, medical staff, and departments to optimize resource utilization.
Represented surgery center to key stakeholders, including industry groups, financial community, and regulatory agencies.
Business Consultant/Senior Project Manager - Wells Fargo (Corporate Trust Services)
Mindseeker Consulting Firm
Charlotte, North Carolina
05.2014 - 06.2015
Transformed Project Management Office with $1.3 million budget, streamlining project portfolio by 80%.
Designed and piloted key elements of Project Management Office solution, improving annual planning and decision-making processes.
Aligned investment decisions with strategic imperatives, ensuring integration with HR, finance, and financial reporting.
Conducted initial planning, process reviews, and requirements gathering to inform solution design and establish organizational framework.
Senior First Sergeant / Senior Director of Operations & Human Resource Manager
United States Air Force
San Antonio, Texas
07.2011 - 02.2014
Advised senior Air Force executives on personnel matters, managing budgets from $12 million to $32 million.
Directed development of short- and long-term objectives, budgets, and plans for surgical suites and trauma center.
Oversaw performance appraisals, recognition programs, promotions, and disciplinary actions, ensuring compliance and fostering personnel development.
Facilitated training development and quality control initiatives, enhancing team effectiveness and operational standards.
Led cross-functional team of medical director and staff in two high-volume surgical suites and trauma departments.
Selected for Basic Military Training to restore order among 57 instructors and 1,200 trainees post-inquiry.
Implemented mediation strategies to resolve conflicts, fostering a positive workplace culture and improving team dynamics.
Managed classification actions to ensure compliance with Department of Defense regulations.
Senior First Sergeant / Senior Director of Operations & Human Resource Manager
United States Air Force
Fort Walton Beach, Florida
09.2007 - 07.2011
Directed 302 personnel in 5,717 combat hours across 21 locations, ensuring effective management of multifaceted operations.
Led 90 intelligence staff in intelligence collection and analysis, enhancing support for US and Allied Forces.
Developed intelligence policies, assessing legislative impacts and executive directives.
Advised senior leaders on operations strategy for US Special Operations across various environments.
Professional Military Education Instructor & Management Consultant
United States Air Force
Panama City, Florida
10.2003 - 10.2007
Directed all programs and activities while teaching 223 hours of leadership, management, and communication curricula to over 200 Air Force leaders annually.
Developed and revised curriculum based on analysis of program effectiveness to enhance learning outcomes.
Employed formal lectures, case studies, teaching interviews, and guided discussions to facilitate impactful instruction.
Surgical Suite Senior Director of Operations
United States Air Force
Fort Walton Beach, Florida
01.2001 - 01.2003
Surgical Logistics Director
United States Air Force
Fort Walton Beach, Florida
01.1998 - 01.2001
Lead Orthopedic Surgery First Assistant
United States Air Force
Fort Walton Beach, Florida
01.1992 - 01.1998
Education
Human Resource Management -
College of the Air Force
Instructor of Technology & Military Science -
College of the Air Force
Surgical Services Technology -
College of the Air Force
Skills
Risk assessment and control management
Identity and data security
Strategic and operational planning
Project management and oversight
Process improvement and optimization
Stakeholder communication and engagement
Team leadership and development
Conflict resolution and negotiation
Decision making and problem-solving
Performance management and training
Multitasking and organization skills
Attention to detail and dependability
Interpersonal communication and social awareness
Analytical thinking and troubleshooting
Accomplishments
Diamond Wearing First Sergeant - 2007, US Airforce
Timeline
Vice President| Lead Control management Officer – Technology Control
Wells Fargo Bank & Co.
05.2019 - Current
Risk Manager and Business Information Security Consultant
Bank of America
10.2016 - 05.2019
Chief Operating Officer
Charlotte Surgery Center
06.2015 - 10.2016
Business Consultant/Senior Project Manager - Wells Fargo (Corporate Trust Services)
Mindseeker Consulting Firm
05.2014 - 06.2015
Senior First Sergeant / Senior Director of Operations & Human Resource Manager
United States Air Force
07.2011 - 02.2014
Senior First Sergeant / Senior Director of Operations & Human Resource Manager
United States Air Force
09.2007 - 07.2011
Professional Military Education Instructor & Management Consultant
Lead Control Management Officer (Vice President) at Wells Fargo International Solutions Pvt. LtdLead Control Management Officer (Vice President) at Wells Fargo International Solutions Pvt. Ltd
Lead Control Management Officer (Vice President) at Wells Fargo India Solutions Pvt. LtdLead Control Management Officer (Vice President) at Wells Fargo India Solutions Pvt. Ltd