Lance Johnson
Brooklyn
Summary
Dedicated security professional with over 10 years of experience at Allied Universal Security Services. Proven expertise in surveillance operations, emergency response, and enforcing safety protocols in high-pressure environments. Recognized for strong problem-solving abilities, attention to detail, and a proactive approach to ensuring public safety and asset protection.
Overview
10
10
years of professional experience
Work History
MTA Transit Security Officer
Allied Universal Security Services
Manhattan
08.2022 - Current
- As a contracted security officer for the MTA, I am responsible for maintaining the safety and security of passengers, transit employees, and MTA property across the transportation system. My duties include monitoring surveillance and alarm systems, conducting routine and targeted patrols of stations, platforms, and transit vehicles, and enforcing transit rules and regulations to ensure a secure environment. I also play a critical role in responding to emergencies, coordinating with law enforcement and first responders when needed, and assisting with non security related tasks such as customer service, lost-and-found procedures, and operational support during service disruptions.
Security Officer
Allied Universal Security Services
Manhattan
09.2018 - Current
- As a Patrol Unarmed Officer, I have consistently monitored and patrolled assigned areas to deter security-related incidents and maintain a strong, visible presence throughout the property. I regularly interact with residents and guests, delivering excellent customer service and clear, professional communication. My role directly supports a welcoming and secure environment, reflecting core values of reliability, teamwork, and a commitment to safety.
Shift Supervisor
Plaza Hotel
Manhattan
09.2015 - 08.2018
- Supervised and coordinated a team of 20 security guards to ensure smooth daily operations, and full coverage of the premises.
- Assigned patrol routes and daily tasks based on staffing levels, security priorities, and real-time developments.
- Acted as a key liaison between security units to maintain continuous and efficient communication across teams.
- Protected a high-value building complex worth over $100 million, ensuring safety for guests, staff, and property.
- Trained and onboarded new guards, focusing on protocol adherence, communication standards, and schedule integration.
- Monitored and maintained the functionality of over 250 security cameras, ensuring 24/7 surveillance coverage.
- Responded to and detained trespassers, following proper protocol to transfer custody to law enforcement.
Education
GED -
Job Corps
Brooklyn06-2015
Skills
- Surveillance
- Communications
- Emergency Response
- Customer Care
- Customer service
- Computer proficiency
- Problem Solving
- Attention To detail
Timeline
MTA Transit Security Officer
Allied Universal Security Services
08.2022 - Current
Security Officer
Allied Universal Security Services
09.2018 - Current
Shift Supervisor
Plaza Hotel
09.2015 - 08.2018
GED -
Job Corps
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