Lance Kay
Sales Associate
Oceanside,CA
Summary
Driven Telemarketer enthusiastic about working in fast-paced, competitive environments. Hardworking, knowledgeable and quick thinking. Uses tact, diplomacy and persuasive communication to overcome objectives and close sales.
Overview
5
5
years of professional experience
Work History
Phone Sales Representative
Thomas L Cardella
Keokuk, IA
08.2017 - 02.2022
- Answered inbound telephone calls from interested customers to persuasively discuss offerings.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Answered calls, took messages and transferred calls to correct individuals.
- Worked independently with minimal supervision.
- Troubleshot problems for callers and helped independently resolve common issues.
Boxer
West Liberty Foods LLC
Mt Pleasant, IA
07.2017 - 08.2017
- Exhibited excellent teamwork and strong work ethic by promoting camaraderie.
- Worked in a Timely and efficient manner to complete task.
- Maintained a sanitary and clean work environment.
- Kept a positive attitude while completing all work duties
- Exceptional time management skills.
- Able to handle high paced stressful situations.
Education
GED -
Keokuk High School
Keokuk, IA07.2011
Skills
- Operational Efficiency
- Cold Calling
- Order Processing
- Coaching and Mentoring
- Product Description
- Sales Script Adjustments
- Lead Management
- Customer Service
- Call Control
- Outbound Calling
- Sales Pitches
- Sales Proficiency
Accomplishments
- Supervised team of 15 staff members.
- Received Honor society through GED.
- Maintained top seller for multiple weeks.
- Received Management training.
Timeline
Phone Sales Representative
Thomas L Cardella
08.2017 - 02.2022
Boxer
West Liberty Foods LLC
07.2017 - 08.2017
GED -
Keokuk High School
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