Lance Miller
Royalton,IL
Summary
Dedicated employee with experience in customer service, teamwork, maintaining a safe work environment and workflow. Skilled in problem solving, delegating tasks, following tasks, and time efficiency. Known for punctuality, meeting production targets, and working as a team especially in a fast paced environment. Proven to have a good, positive attitude and willingness to learn new things and new positions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Team Member
Aisin Manufacturing Illinois
Marion, IL
01.2026 - Current
- Operated assembly line machinery to ensure efficient production flow.
- Collaborated with team members to meet daily production targets and deadlines.
- Maintained cleanliness and organization of work areas to comply with safety regulations.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Manager
McDonald's
Herrin, IL
06.2022 - 01.2026
- Supervised daily operations to ensure efficient workflow and adherence to quality standards.
- Trained and mentored team members on operational procedures and customer service excellence.
- Accomplished multiple tasks within established timeframes.
- Resolved customer complaints effectively, enhancing overall guest satisfaction through prompt issue resolution.
- Controlled costs to keep business operating within budget and increase profits.
Crew Member
Dominos's Pizza
West Frankfort, IL
05.2020 - 08.2020
- Prepared and assembled food orders accurately for timely delivery.
- Operated kitchen equipment safely while adhering to health and safety standards.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Education
High School Diploma -
Christopher High School
Christopher, ILSkills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Cash handling
- Leadership qualities
- Workplace safety
- Complex Problem-solving
- Complaint resolution
- Order preparation
- Equipment operation
- Component assembly
- Willingness to learn
- Active listening
- Effective communication
- Professional and mature
Certification
- Servesafe certification, McDonalds - 2023-2028
Timeline
Team Member
Aisin Manufacturing Illinois
01.2026 - Current
Manager
McDonald's
06.2022 - 01.2026
Crew Member
Dominos's Pizza
05.2020 - 08.2020
High School Diploma -
Christopher High School