Lance Richards
New York
Summary
Experienced Security Supervisor with strong customer service, incident response and leadership skills. Collaborates with local and Federal agencies as needed. Ready to leverage expertise in security systems management to enhance safety operations.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Security Supervisor
Tishman Speyer
New York
06.2005 - 07.2025
- Supervised over 90 security officers to secure and maintain the safety of the 10 real estate buildings, retail stores and high profile events.
- Evaluated performance of security staff and provided constructive feedback.
- Inspected posts and met with patrol officers to ensure an understanding of tasks and responsibilities.
- Responded promptly to incidents, emergency situations, and deployed appropriate resources and personnel.
- Collaborated with local law enforcement agencies to address security concerns effectively.
- Investigated incidents and wrote detailed reports.
- managed cameras to investigate loss, fraud, theft and abuse by personnel or visitors.
- Facilitated communication between security teams and property management staff daily.
- Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.
Control Center Operator
Tishman Speyer
New York
- Monitored real-time operations across various properties to ensure smooth functionality.
- Responded promptly to tenant inquiries and service requests for timely resolution.
- Assisted in emergency response procedures to maintain safety and security protocols.
- Documented daily activities and incidents for accurate record-keeping and reporting.
- Communicated effectively with team members to share updates and operational changes.
- Trained new employees on proper procedures for monitoring control systems.
- Monitored and responded to alarms, alerts, and messages from various control systems.
- Performed daily system checks to ensure proper functioning of all systems.
- Coordinated emergency response teams during critical situations such as power outages or natural disasters.
- Maintained daily security staff schedules.
- Maintained 2 way communication with Engineers, Cleaning, Electricians and Mechanics.
Education
Bachelor of Science -
Hunter College
New York, NY05-1986
Skills
- Incident response
- Performance evaluation
- Security systems management
- Emergency coordination
- Surveillance monitoring
- Conflict resolution
- Customer service
- Team leadership
- Daily incident reporting
Certification
- FDNY F-40 Certification
- CPR trained
References
References available upon request.
Timeline
Security Supervisor
Tishman Speyer
06.2005 - 07.2025
Control Center Operator
Tishman Speyer
Bachelor of Science -
Hunter College
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