Lance Smith
Cove,TX
Summary
Production management professional knowledgeable about allocating resources, optimizing production and increasing output with hands-on and dedicated approach. Articulate and professional problem-solver with good relationship-building abilities. Proficient in planning and implementing innovative production strategies.
Overview
25
25
years of professional experience
Work History
Production Manager
L D Signs
12.2022 - Current
- Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
- Implemented preventive maintenance programs for equipment, extending their lifespan and minimizing downtime due to malfunctions.
- Collaborated with cross-functional teams to ensure timely delivery of high-quality products according to customer requirements.
- Enhanced production efficiency by streamlining processes and implementing lean manufacturing techniques.
- Resolved issues quickly to maintain productivity goals.
- Demonstrated leadership skills in managing projects from concept to completion.
Freight Broker
Bedrock Logistics
04.2020 - 12.2022
- Stayed updated on latest knowledge in transportation and logistics to provide relevant solutions to clients.
- Conducted market research to stay informed on industry trends and competitor offerings, enabling strategic decision-making processes.
- Built working relationships with clients to foster loyalty and encourage repeat business.
- Monitored market and negotiated rates based on trends.
- Observed and tracked consignments to verify timely deliveries and accurate invoicing.
- Expanded the company''s network of reliable carriers, improving overall operational efficiency.
Account Manager
Air Equipment Rental
11.2017 - 04.2020
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Presented professional image consistent with company's brand values.
- Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
- Negotiated prices, terms of sales and service agreements.
- Assisted in the development of training materials for new hires, ensuring smooth onboarding process.
Business Development Manager
Colt International
01.2014 - 10.2017
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Spearheaded initiatives aimed at improving customer retention rates by proactively addressing concerns before they escalated into larger issues.
- Collaborated closely with marketing teams to develop targeted campaigns that generated high-quality leads for the sales pipeline.
- Negotiated lucrative contracts with suppliers and vendors, securing favorable pricing and terms for the company.
Senior Account Manager
Aramark Uniform & Career Apparel
03.2010 - 06.2014
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Coordinated with internal teams to facilitate prompt delivery of client projects.
- Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
- Analyzed key competitors to respond to competitive threats.
- Set and achieved company defined sales goals.
- Trained and coached sales team members servicing 150 accounts.
Restaurant Manager
Joes Crab Shack
02.1999 - 04.2007
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
Education
DRAFTED 13TH ROUND MLB - Education
GALVESTON JR. COLLEGE
Galveston, TX05.1997
Skills
- Production Planning
- Business Forecasting
- Quality Control
- OSHA Compliance
- Cross-Functional Teamwork
- Strategic Planning
- Adaptability
- Task Prioritization
- Time management abilities
- Cost Control
Hobbies and Interests
- LEADER AT CHURCH
- BEING A HUSBAND
- BEING A DAD
- BASEBALL
- KAYAKING
- TRAVEL
Volunteer Experience
- SKID ROW-LOS ANGELES
- PETE ROSE HIT KING BASEBALL ACADEMY
- MENS LEADERSHIP
Timeline
Production Manager
L D Signs
12.2022 - Current
Freight Broker
Bedrock Logistics
04.2020 - 12.2022
Account Manager
Air Equipment Rental
11.2017 - 04.2020
Business Development Manager
Colt International
01.2014 - 10.2017
Senior Account Manager
Aramark Uniform & Career Apparel
03.2010 - 06.2014
Restaurant Manager
Joes Crab Shack
02.1999 - 04.2007
DRAFTED 13TH ROUND MLB - Education
GALVESTON JR. COLLEGE