Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Lance Ussery

Lance Ussery

Tucson,AZ

Summary

Emotionally intelligent professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Employment Specialist

International Rescue Committee, IRC
06.2023 - Current
  • Advised clients on job searching, interviewing and resume writing techniques to increase employment chances.
  • Recognized client employment barriers and devised strategies to resolve.
  • Assessed individuals to identify skills, strengths and interests for job placement.
  • Forged relationships with employers to gain insight into job openings and career opportunities.
  • Utilized interpretation and translation phone services and apps to communicate with clients in their native languages of Arabic, Swahili, Somali, Tigrinya, Kinyarwanda, Dari and French.

Sales Specialist

REI Co-Op
10.2014 - Current
  • Provided excellent customer service by employing active listening and asking basic qualifying questions.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Facilitated soft goods department training and development of new hires.

Field Organizer

Arizona Democratic Party
09.2022 - 11.2022
  • Organized volunteer teams across Pima County with the Arizona Democratic Party Coordinated Campaign, Mission for Arizona.
  • Utilized NGP VAN, Openvpb, TurboVPB, HubDialer and Spoke platforms for volunteer recruitment, management, and cutting turf of doors to be canvassed.
  • Trained and led 2 weekly volunteer recruitment virtual phonebanks over Zoom of up to 15 volunteers per shift.
  • Utilized the MiniVAN mobile app to knock 2,542 doors and have 503 voter conversations during the 4 week Get Out the Vote (GOTV) phase.

Regional Field Director

Organize Arizona
06.2022 - 09.2022
  • Interviewed, hired and trained a team of up to 12 Field Organizers.
  • Managed the day to day operations of the Tucson field office.
  • Scheduled individual and team meetings focused on achieving higher goals and metrics.
  • Trained and honed skills in door to door canvassing, phone and text banking, event tabling and other methods of community outreach.
  • Coordinated the overall mission with a team of fellow senior staff.

Senior Outreach Associate 2

3Degrees Inc
04.2016 - 10.2019
  • Performed door to door outreach, education, and sales of Pacific Power's Blue Sky Renewable Energy program.
  • Led a team of up to 8 outreach associates in the field as field captain, dynamically responding to team needs daily.
  • Utilized active listening and empathetic leadership to train numerous new employees and future leaders.

Education

Applied Psychology

Rogue Community College
Medford, OR

College of The Redwoods
Eureka, CA

Skills

  • Public Speaking
  • Community Outreach
  • Leadership
  • Customer Service
  • Sales
  • Google Suite
  • Microsoft Office
  • Employee Coaching
  • Personnel Management
  • Remote Conferencing and Communication

Certification

CPR/First Aid

Master Recycler

Precinct Committee Person

Languages

Spanish
Limited Working
French
Elementary

Timeline

Employment Specialist

International Rescue Committee, IRC
06.2023 - Current

Field Organizer

Arizona Democratic Party
09.2022 - 11.2022

Regional Field Director

Organize Arizona
06.2022 - 09.2022

Senior Outreach Associate 2

3Degrees Inc
04.2016 - 10.2019

Sales Specialist

REI Co-Op
10.2014 - Current

Applied Psychology

Rogue Community College

College of The Redwoods

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Lance Ussery