Lance Williams
Crawfordsville,IN
Summary
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
13
13
years of professional experience
Work History
Ratcliff Trucking
Ratcliff Homes
03.2019 - 03.2023
- Handled incoming calls and emails from customers regarding issues with deliveries.
- Checked that each scheduled route was appropriately covered by delivery drivers.
- Monitored and tracked status of shipments in transit to confirm on-time delivery.
- Reviewed paperwork and contracts prior to dispatching crew members to support accuracy and clarify understanding of details.
- Oversaw and enforced compliance with all safety regulations and DOT regulations.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Semi Truck Driver
VTI Transport
03.2016 - 03.2019
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Dropped and hooked trailers and changed configuration of equipment.
- Operated with safety and skill to avoid accidents and delays.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Over the Road Truck Driver
Beelmman Trucking Company
03.2016 - 03.2019
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Operated with safety and skill to avoid accidents and delays.
Retail Store Manager
Goodwill Industries Of Indiana
02.2010 - 03.2016
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Optimized store displays and appearance via strategic merchandising.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed store organization, maintenance, and purchasing functions.
Education
Bachelor of Arts - Computers And Forensic Anthropology
Ball State University
Muncie, IN06.2010
Skills
- Vendor Relationship Management
- Equipment Maintenance
- Loading and Unloading
- Route Optimization
- Floor Space Maximization
Timeline
Ratcliff Trucking
Ratcliff Homes
03.2019 - 03.2023
Semi Truck Driver
VTI Transport
03.2016 - 03.2019
Over the Road Truck Driver
Beelmman Trucking Company
03.2016 - 03.2019
Retail Store Manager
Goodwill Industries Of Indiana
02.2010 - 03.2016
Bachelor of Arts - Computers And Forensic Anthropology
Ball State University
Similar Profiles
Colby StaplesColby Staples
General Labourer at Ratcliff ExcavationGeneral Labourer at Ratcliff Excavation
Andrew HailesAndrew Hailes
Apprentice Electrician at Ratcliff Electric Services IncApprentice Electrician at Ratcliff Electric Services Inc
Taylor PetersonTaylor Peterson
Assistant Superintendent at Ratcliff ConstructorsAssistant Superintendent at Ratcliff Constructors
Bianca WhiteBianca White
Cake Decorator at WalmartCake Decorator at Walmart
Zachary ParksZachary Parks
Assembly Line Production Worker at Banjo Valves And FittingsAssembly Line Production Worker at Banjo Valves And Fittings