Manraj Singh
Carteret,NJ
Summary
Knowledgeable Transportation and Distribution professional with exemplary skills in customer service, scheduling and time management. Dedicated leader with team-oriented mentality. Proven history of adaptability and resourceful problem-solving. Polished Dispatcher with fantastic customer service and collaboration skills. Bilingual and effective in high-stress environments. Known for thriving under pressure and maintaining professionalism.
Overview
6
6
years of professional experience
Work History
Trucking Dispatcher
HJK Transport LLC
11.2017 - Current
- Enhanced route efficiency by analyzing and optimizing trucking schedules and routes.
- Streamlined communication between drivers, customers, and management to ensure timely deliveries.
- Reduced operational costs through effective resource allocation and load planning.
- Processed paperwork accurately and efficiently to maintain compliance with industry regulations and standards.
- Handled incoming calls and emails from customers regarding issues with deliveries.
- Provided training and guidance to new dispatchers.
- Coordinated dispatching of 20 drivers to accomplish daily delivery requirements.
- Answered phone calls and responded to customer emails.
Cashier
Petro Express
Port Reading, NJ
12.2019 - 05.2020
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Bachelor of Arts - Criminal Justice
Kean University
Union, NJ05.2024
Skills
- Logistics Coordination Knowledge
- Teamwork and Collaboration
- Vendor Relationship Management
- Employee Relations Management
- Customer File Maintenance
- Paperwork Processing
- Critical Decision-Making
- Relationship Building
- Strong Communication Skills
- Multitasking Capabilities
- Adaptability and Flexibility
- Computer Literacy
- Customer Service Excellence
Extracurricular
- Organized food drives for homeless shelters and orphanages across 5 different locations. These included St. Lucy's Emergency Shelter, The Hoboken Shelter, Turning Point Community Service, Circle Of Life Shelter, Ozanam Homeless Shelter.
- Organized a public toy drive at a local gas station in the Bronx.
Languages
English
Native or Bilingual
Punjabi
Full Professional
Urdu
Professional Working
Hindi
Limited Working
Timeline
Cashier
Petro Express
12.2019 - 05.2020
Trucking Dispatcher
HJK Transport LLC
11.2017 - Current
Bachelor of Arts - Criminal Justice
Kean University
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