Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Lance T Manley Jr

Atlanta,GA

Summary

Accomplished Construction Estimator and Claims Adjuster with a proven track record at Archer Restoration Services, adept in cost estimation and claims processing. Enhanced project accuracy and client satisfaction through meticulous analysis and negotiation, leveraging strong communication skills and technical knowledge for optimal outcomes. Demonstrated flexibility and commitment to excellence in diverse roles.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Construction Estimator

Archer Restoration Services
09.2023 - 02.2024
  • Increased project accuracy by diligently reviewing plans and specifications for construction projects.
  • Enhanced client satisfaction by providing detailed cost breakdowns and accurate estimates for various project scopes.
  • Streamlined the bidding process by managing multiple subcontractor quotes and ensuring timely submissions.
  • Reduced estimation errors through thorough site visits and consultations with clients and architects.

Claims Adjuster

State Farm
09.2022 - 10.2023
  • Negotiated favorable settlements with claimants, attorneys, and other insurance carriers to minimize financial risk for the company.
  • Examined claims forms and other records to determine insurance coverage.
  • Documented all investigation activity and presented reports to management.
  • Verified insurance claims and determined fair amount for settlement.

Catastrophe Claims Adjuster

AllState
01.2021 - 09.2022
  • Enhanced communication between field adjusters and inside examiners, streamlining information exchange for efficient decision-making on claims resolutions.
  • Leveraged technical expertise to accurately estimate repair costs using industry-standard software applications like Xactimate or Symbility.
  • Supported regional catastrophe response teams as needed, demonstrating flexibility in adapting to diverse work environments across multiple states or territories.
  • Increased policyholder retention by providing exceptional customer service during the claims process.

Operations Support Coordinator

Home Depot
02.2018 - 01.2021
  • Performed administrative duties and prepared operational procedures to assist operations support manager.
  • Participated in operations team meetings to coordinate and assign project management tasks.
  • Created and maintained well-organized electronic and hard copy files to support business processes.
  • Collaborated with operations team to provide excellent customer service and foster positive work environment.
  • Complied with systems procedures, business processes, and company policies to promote workplace safety and quality.
  • Coordinated with vendors, customers and internal departments to understand, monitor and communicate changes to workflows.

Education

Associate of Science - Sociology

Atlanta Metropolitan State College
Atlanta, GA
05.2014

High School Diploma -

North Springs High School
Atlanta, GA
05.2008

Skills

  • Budget Development

  • Cost Estimation

  • Bid preparation

  • Scope Review

  • Labor Costing

  • Cost Analysis

  • Change order management

  • Construction materials knowledge

  • Project estimation and bidding

  • Construction Cost Estimates

  • Claims Investigation

  • Claims Processing

  • Estimating Repair Costs

  • Technical knowledge

  • Damage Assessment

  • Scheduling Coordination

  • Operations tracking

  • Analysis and research

Certification

  • Adjuster All Lines Designated Texas License Number- 2662932 - Issue Date 11/21/2018-07/31/2025

Timeline

Construction Estimator

Archer Restoration Services
09.2023 - 02.2024

Claims Adjuster

State Farm
09.2022 - 10.2023

Catastrophe Claims Adjuster

AllState
01.2021 - 09.2022

Operations Support Coordinator

Home Depot
02.2018 - 01.2021

Associate of Science - Sociology

Atlanta Metropolitan State College

High School Diploma -

North Springs High School

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Lance T Manley Jr