Landan Maass
Rhinelander,WI
Summary
Customer service provider with around 6 years of experience in retail and customer engagement environments. Skilled in independent problem solving, transactional interactions, and effective communication. Ready to get back into a positive, social atmosphere and serve the lovely community. A philanthropist with a passion for strengthening communities and social engagement.
Overview
5
5
years of professional experience
Work History
Seasonal Associate
Walmart Supercenter
04.2024 - 09.2025
- Assisted customers with their questions or concerns and did everything in my power to make sure they left the interaction with clarity and understanding.
- Maintained a neat and clean work environment for easy work flow.
- Maintained an equanimous state while under pressure, problem solving independently.
- Proactively worked on having more frequent personable and communicative conversations with customers.
- Frequently carried heavy merchandise that was 50+ pounds.
- Had to learn on the go how to use the cash register.
- Always treated co-workers and customers with compassion and understanding.
Online Grocery Pickup Associate
Walmart Supercenter
Rhinelander, WI
09.2020 - 05.2023
- Worked in a fast paced and cramped environment.
- Frequently lifted up to 50+ pounds.
- Checked the quality of merchandise before giving it to customers.
- Problem solved in a timely manner to ensure customer satisfaction.
- Engaged in communication with customers over the phone and while loading their car with groceries and other merchandise.
- Worked as a team to prepare and dispense hundreds of customers' grocery orders daily.
Education
High School Diploma -
Rhinelander High School
665 Coolidge Avenue05-2022
Skills
- Compassion for others
- Equanimity under pressure
- Effective communication
- Customer Service
- Kindness
- Computer Skills
- Basic Math Skills
- Ability to lift 50 pounds or more
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Seasonal Associate
Walmart Supercenter
04.2024 - 09.2025
Online Grocery Pickup Associate
Walmart Supercenter
09.2020 - 05.2023
High School Diploma -
Rhinelander High School