Landen Hilton
Cincinnati,OH
Summary
Proven track record in enhancing team efficiency and customer satisfaction at John Legend Theater, with expertise in customer service and technology optimization. Excelled in relationship building and multitasking, significantly contributing to continuous improvement initiatives. Demonstrates a strong foundation in production assistance and a passion for the arts, ensuring excellence in every project undertaken.
Overview
2
2
years of professional experience
Work History
Technician, House Manager, Usher, and Box Office
John Legend Theater
06.2022 - 08.2024
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Optimized system performance thorough testing and analysis.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Performed in customer service in seating people, selling tickets, and maintaining safety, consistency, and protocol.
Customer Service Cashier
Kincaid's Is Music
11.2022 - 02.2023
Education
Bachelor of Arts - Film And Media
University of Cincinnati
Cincinnati, OH05.2026
Skills
- Customer Service
- Relationship Building
- Works Well Under Pressure
- Multitasking and Organization
- Production Assistance
- Experience in the arts
Accomplishments
- Directorial debut in the summer of 2024 for a local Jr. musical in my hometown.
- Currently a member of the Beta Theta Pi fraternity at the University of Cincinnati.
- Experience in the arts with over 6 years of participation in theatre and film (acting, tech, directing, choreographing).
- Have won numerous group awards in performance at the Junior Theatre Festival in Atlanta, GA.
Timeline
Customer Service Cashier
Kincaid's Is Music
11.2022 - 02.2023
Technician, House Manager, Usher, and Box Office
John Legend Theater
06.2022 - 08.2024
Bachelor of Arts - Film And Media
University of Cincinnati
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