Landen Kol
Tallahassee
Summary
Dedicated barista with exceptional customer service skills. Committed to fostering positive customer experiences while maintaining high standards of cleanliness and efficiency.
Overview
4
4
years of professional experience
Work History
Barista
Ukirk At FSU
Tallahassee, FL
08.2025 - Current
- Prepared and served high-quality coffee beverages in a fast-paced environment.
- Maintained cleanliness and organization of workstations to enhance efficiency.
- Assisted in training new baristas on beverage preparation and customer service standards.
- Collaborated with team members to ensure smooth operation during peak hours.
- Engaged with customers to provide recommendations, fostering positive experiences.
- Implemented new drink recipes, contributing to menu diversity and customer satisfaction.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Crew Member
Dunkin' Donuts
Saint Augustine, FL
08.2022 - 08.2025
- Delivered exceptional customer service while efficiently processing orders and handling transactions.
- Maintained cleanliness and organization of workstations to ensure a safe environment for staff and customers.
- Assisted in training new crew members on operational procedures and customer interaction standards.
- Collaborated with team members to optimize workflow during peak hours, enhancing overall service speed.
- Operated kitchen equipment, including coffee machines and fryers, adhering to health and safety regulations.
- Monitored inventory levels, communicating restock needs to management for timely replenishment of supplies.
- Resolved customer complaints efficiently, ensuring satisfaction and fostering repeat business through effective communication skills.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Education
Bachelor of Fine Arts - Musical Theatre
Florida State University
Tallahassee, FL05.2028
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Opening and closing duties
- Cleanliness
- Exceptional customer service
Timeline
Barista
Ukirk At FSU
08.2025 - Current
Crew Member
Dunkin' Donuts
08.2022 - 08.2025
Bachelor of Fine Arts - Musical Theatre
Florida State University