Landen Pelletier
C. Swift & Sons
Leominster,MA
2
years of professional experience
Work History
Shuttle Operator/Dispatcher I
1 Year 9 Months- Operated switchboard equipment to route calls, messages, and campus inquiries efficiently.
- Monitored alarm systems and reported urgent facility issues to appropriate departments.
- Logged service requests accurately and maintained organized communication records.
- Dispatched maintenance, security, and emergency contacts using established response procedures.
- Relayed timely information between students, staff, visitors, and university offices.
- Resolved routine caller questions while escalating complex concerns to supervisors.
- Checked equipment status regularly and followed safety protocols for uninterrupted service.
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork among peers.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
Shuttle Operator/Dispatcher II
1 Month- Recorded readings, logs, and service notes for accurate shift handoffs.
- Inspected machinery and identified maintenance needs before failures occurred.
- Followed safety procedures while operating tools and handling routine tasks.
- Coordinated with facilities staff to resolve service disruptions efficiently.
- Assisted coworkers with troubleshooting and workflow coverage during busy periods.
- Reported hazards and completed required documentation to support compliance.
- Accurately documented all operational data, ensuring up-to-date records for review and analysis.
(BIAC) Building an Inclusive Academic Community
8 Months- Observed a class and gave feedback on how the teacher could make their classroom more inclusive for all students.
- Worked on projects to make Salem State more inclusive for students.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
BSB Peer Mentor
2 Months- Guided students through academic concerns, campus resources, and goal-setting conversations.
- Modeled effective study strategies, note-taking methods, and time-management practices.
- Supported peer engagement during one-on-one meetings and group mentoring sessions.
- Referred students to tutoring, advising, counseling, and accessibility services as needed.
- Encouraged persistence, accountability, and confidence through consistent peer support.
- Collaborated with staff to improve mentoring outreach, scheduling, and student participation.
- Encouraged mentees to develop strong decision-making and problem-solving skills.
- Promoted a sense of belonging among peers by fostering an inclusive atmosphere within the mentoring program''s activities and discussions.
- Served as a role model for fellow students, demonstrating effective communication and problem-solving skills.
- Enhanced peer understanding by providing one-on-one mentoring and support.
- Connected mentees with academic resources such as tutoring services or workshops when needed to improve performance levels.
Carpenter Apprentice
1 Year 3 Months- Measured and cut lumber, framing members, and trim components to exact specifications.
- Assembled wall, floor, deck framing, and roof framing under supervision while maintaining alignment and structure.
- Achieved accurate cuts using miter saws, table saws, circular saws, jigsaws, routers, planers while adhering to all safety protocols.
- Installed doors, windows, siding, baseboards, and finish carpentry components using hand and power tools.
- Interpreted blueprints, sketches, and jobsite instructions to support accurate construction work.
- Maintained safe, organized work areas and followed jobsite safety procedures consistently.
- Kept job site cleaned up properly and all debris disposed of in respective containers.
- Utilized hand tools such as hammers, chisels, levels, squares, and measuring tapes to complete tasks with precision and efficiency.
- Collaborated with experienced carpenters to improve skillset through hands-on training and mentorship opportunities.
- Followed established job site safety regulations and maintained safe and clean work area.
- Prepared materials accurately using hand and power tools to make precise cuts.
- Assisted with movement of materials and equipment to job sites.
- Demonstrated adaptability by working on a diverse range of projects including residential remodels and new construction.
Education
High School Diploma
- Trades School [Drafting/CAD] [2020-2024]
- Extracurricular Activities: [XC/Cross Country]
- Varsity [2020-2024]
- Elected Captain of [XC/Cross Country] [2023-2024]
No Degree - Business Administration And Management
- Dean's List [Fall Semester] [2024]
- Dean's List [Spring Semester] [2025]
- Dean's List [Fall Semester] [2025]
- [National Society of Collegiate Scholars] Member
- [Alpha Omega Psi] Member
Skills
Punctual and reliable
Problem-solving
Teamwork and collaboration
Troubleshooting
Effective communication
Valid Driver's license
Safety compliance
Issue resolution
Deadline adherence
Customer service
Continuous improvement
Project management
Positive attitude
Timeline
Shuttle Operator/Dispatcher II
Salem State University
09.2026 - CurrentRead More
BSB Peer Mentor
Salem State University
08.2026 - CurrentRead More
(BIAC) Building an Inclusive Academic Community
Salem State University
09.2025 - 05.2026Read More
Carpenter Apprentice
C. Swift & Sons
07.2025 - CurrentRead More
Shuttle Operator/Dispatcher I
Salem State University
12.2024 - 09.2026Read More
Leominster High School
High School Diploma
Read More
Salem State University
No Degree from Business Administration And Management
Read More