Landey Jones
Keller
Summary
Dedicated individual with expertise in patient and customer service, excelling in dynamic settings. Skilled in customer care, monitoring vital signs, cleanliness, and assisting with patient needs, contributing to efficient operations. communicator and team player, focused on delivering exceptional comfort and support.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Texas Health Harris Methodist Hospital
Fort Worth
06.2024 - Current
- Responded promptly to call lights, addressing requests from patients, families, and staff members.
- Assisted patients with daily living activities, including bathing, dressing, and grooming.
- Delivered exceptional patient care based on physical and psychological criteria.
- Provided emotional support for patients and families during challenging situations.
- Collaborated effectively with healthcare team members to enhance patient outcomes.
Server
cafe medi
Bedford
07.2022 - 01.2024
- Addressed guest inquiries and complaints promptly and professionally.
- Delivered exceptional customer service to enhance satisfaction.
- Adhered to health safety regulations during food preparation and service.
Head Hostess
Razoos Cajun Cafe
Keller
03.2020 - 06.2022
- Supervised team of hostesses to ensure timely completion of all duties.
- Resolved customer conflicts efficiently and professionally.
- Maintained cleanliness, organization, and presentation of dining room.
Education
High School Diploma -
Keller Central High School
Keller05-2023
Some College (No Degree) -
Texas Womens University
Denton, TXSkills
- Customer service and support
- Team collaboration
- Time management
- Communication skills
- Health and safety protocols
- Attention to detail
- Adaptability
- Compassionate care
- Professionalism
- Problem solving
Certification
pct license
Affiliations
- building and maintaining healthy relationships
- setting and achieving personal goals
- engaging in creative outlets
References
References available upon request.
Timeline
Patient Care Technician
Texas Health Harris Methodist Hospital
06.2024 - Current
Server
cafe medi
07.2022 - 01.2024
Head Hostess
Razoos Cajun Cafe
03.2020 - 06.2022
High School Diploma -
Keller Central High School
Some College (No Degree) -
Texas Womens University
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