Landen Peters
Hampton,VA
Summary
Dynamic and dedicated professional with experience at Jennifer Smith Enterprises, excelling in customer service and teamwork. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in cash handling and food preparation, consistently maintaining high standards of cleanliness and safety while fostering a collaborative work environment.
Overview
2
2
years of professional experience
Work History
McDonald’s Crew Member
Jennifer Smith Enterprises
Hampton, VA
09.2024 - Current
- Delivered exceptional customer service to foster positive experiences and encourage repeat business.
- Managed cash register operations, ensuring accurate and prompt transaction processing.
- Ensured cleanliness and organization of work areas while adhering to safety standards.
- Facilitated training sessions for new crew members on operational procedures and customer interactions.
- Spearheaded inventory management and supply restocking initiatives in collaboration with team members.
- Facilitated customer engagement to resolve inquiries and strengthen satisfaction and loyalty.
- Executed food preparation tasks in strict adherence to health regulations, ensuring compliance with quality standards.
- Led promotional activities through effective communication of deals and specials to customers.
- Managed front counter and drive-thru operations to ensure efficient service delivery.
- Assisted customers with order placement. Prepared meals according to specifications. Processed payments efficiently.
- Exhibited exceptional multitasking skills by managing multiple orders concurrently while maintaining high standards of quality and efficiency.
- Collaborated effectively with teammates and embraced coaching from management team.
- Facilitated collaboration among team members to ensure timely order completion.
- Oversaw cleaning and maintenance of restaurant areas to ensure a pristine image.
- Enhanced customer satisfaction through delivery of friendly and efficient service at the register.
- Maintained cleanliness and sanitation of food preparation area equipment and utensils.
- Delivered exceptional customer service by warmly greeting customers and consistently exceeding quality expectations.
- Delivered exceptional customer service by promptly and professionally addressing concerns and issues.
- Fostered a positive work environment by facilitating effective communication and collaboration among staff members.
- Supported team members in achieving project goals through collaboration.
- Ensured adherence to high-quality food preparation standards while upholding company safety and cleanliness guidelines.
- Ensured cleanliness and welcoming atmosphere in dining area to enhance customer experience.
- Facilitated training sessions for new team members on customer service protocols and sales techniques.
- Optimized team productivity by ensuring a clean and organized workspace for crew members.
- Facilitated seamless shift transitions by collaborating with crew members to enhance operational efficiency.
Education
High School Diploma -
Poquoson High School
Poquoson, VA07.2026
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cash handling
- Cleaning
- Attention to detail
- Customer engagement
- Taking orders
- Cleaning and sanitizing
- Self-discipline
- Interactive communication skills
- Flexible schedule
- Safe food handling
- Integrity and honesty
- Safety awareness
- Initiative and Self-motivation
- Basic math
- Verbal and written communication
- Leadership qualities
- Drive-thru operations
- Food preparation
- Heavy lifting
- Learning agility
- Resilience and persistence
Timeline
McDonald’s Crew Member
Jennifer Smith Enterprises
09.2024 - Current
High School Diploma -
Poquoson High School