Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
6
6
years of professional experience
Work History
Server
Cowboys And Angels
Helen, Georgia
11.2023 - Current
Greeted guests and provided menus.
Provided excellent customer service to ensure satisfaction.
Assisted in training new servers.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Took orders from customers accurately and in a timely manner.
Checked food before serving it to customers.
Monitored dining room for cleanliness and proper set-up at all times.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Performed opening and closing duties such as setting up the dining area, restocking supplies..
Upheld high standards of sanitation in accordance with health department regulations.
Operated POS terminals to input orders, split bills and calculate totals.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Chief Financial Officer
LaVista Gardens Landscaping
Cleveland, GA
06.2022 - 11.2023
Developed and implemented financial strategies to drive growth, improve profitability, and maximize long-term value.
Created annual budgets and monitored performance against them to ensure objectives were achieved.
Conducted regular financial reviews of operations to identify areas for improvement in terms of cost savings or process improvements.
Provided strategic advice on capital structure, debt financing, investments, acquisitions, divestitures and other corporate finance matters.
Established policies related to internal controls over accounting systems as well as financial processes within the organization.
Evaluated new business opportunities from a financial standpoint in order to determine viability of projects.
Monitored economic conditions in order to provide insight into potential impacts on the organization's finances.
Identified cost saving measures through analysis of existing operational procedures.
Managed company-wide budgets, payroll, accounting and other financial operations.
Supported company growth objectives by developing solid financial plans.
Coached, mentored and trained team members in order to improve their job performance.
Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Floater
Zaxbys Resturant
Cleve, GA
08.2021 - 06.2022
Assisted in the preparation of food items according to recipes and instructions.
Cleaned kitchen areas, equipment and utensils.
Stocked supplies such as food, dishes, utensils, and cleaning materials.
Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
Monitored inventory levels of food items used during meal services.
Ensured that all foods were prepared according to health department regulations.
Performed opening and closing duties such as setting up workstations with necessary supplies.
Utilized point-of-sale systems for taking orders from customers.
Customer Service Representative
Walmart
Cleveland, GA
08.2020 - 08.2021
Answered customer inquiries and provided accurate information regarding products and services.
Provided excellent customer service to resolve customer complaints in a timely manner.
Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Answered inbound calls, chats and emails to facilitate customer service.
Floater
Cottage House
Cleveland, GA
08.2018 - 08.2020
Assisted in the preparation of food items according to recipes and instructions.
Served meals to customers in a friendly and courteous manner.
Greeted customers upon arrival in the dining area.
Delivered food orders promptly and accurately to guests tables.
Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
Organized take-out orders for customers who requested them.
Education
Bachelor of Science - Nursing
Brenau University
Gainesville, GA
05-2027
High School Diploma -
White County High School
Cleveland, GA
05-2023
Skills
Financial Reporting
Documentation requirements
Operational management
Budget Development
Cash Flow Management
Strategic Planning
Financial Management
Corporate leadership
Business Development
Staff Development
Marketing
Sales Techniques
Team Leadership
Complaint resolution
Customer Education
Administrative Support
Service Upselling
Typing proficiency
Staff Training
Timeline
Server
Cowboys And Angels
11.2023 - Current
Chief Financial Officer
LaVista Gardens Landscaping
06.2022 - 11.2023
Floater
Zaxbys Resturant
08.2021 - 06.2022
Customer Service Representative
Walmart
08.2020 - 08.2021
Floater
Cottage House
08.2018 - 08.2020
Bachelor of Science - Nursing
Brenau University
High School Diploma -
White County High School
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