Nicholas Foster
North Charleston,SC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Result-driven with strong background in customer service, financial planning and sales. Agile with excellent communication and analytical skills and in-depth understanding of financial products and services.
Overview
4
4
years of professional experience
Work History
Server
Shem Creek Crab House
05.2023 - 08.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Lead Sales Associate
Saks Off Fifth Avenue
04.2022 - 08.2022
- Increased sales revenue by developing and maintaining strong relationships with clients.
- Delivered excellent customer service for repeat business and referrals.
- Trained new sales associates to ensure consistent performance across the team.
- Managed inventory effectively, minimizing stock-outs and overstock situations.
- Handled cash register operations and customer transactions to process payments.
- Trained, coached, and mentored new sales associates for maximum performance.
- Greeted customers and provided product advice to increase sales.
- Kept detailed track of sales and customer information in company system.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Sales Associate
Badcock Home Furniture
05.2019 - 07.2020
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Education
Bachelor of Arts - Financial Management
Charleston Southern University
Charleston, SC05.2024
Skills
- Account Maintenance
- Financial Product Sales
- Sales Goals
- Financial Services
- Cash Management
- Account Retention
- Financial Reporting
Accomplishments
- Division 1 Football player, Team Captain, All-Academic 2nd team.
- Led several service projects
- Active peer to peer coach in College
- Runner-Up Mr. CSU
Kappa Alpha Psi Fraternity Inc
- Initiated Spring '23 into Omicron Mu Chapter.
- Currently the Polemarch (president), Treasurer, Historian, and keeper of records and exchequer of the Omicron Mu chapter of Kappa Alpha Psi Fraternity Inc.
- Gives members guidance, inspiration, and encouragement. In addition to maintaining rites and customs, communicating, facilitating meetings, handling crises, representing the fraternity, controlling risk, and working with other officials and members to create long-term goals.
- In charge of chapter management.
- Communicate with representatives from the country, university administration, and alumni advisors.
- Manages funds received by the chapter via fundraisers, dues payments, and member contributions.
- Inspires service in the public's interest by engaging in various community service projects, educational initiatives, health initiatives, social justice initiatives, and fundraising events to promote academic excellence, health, equality, and community development.
Federal Reserve Challenge
- The College Fed Challenge, an academic competition in the United States that provides college students with the opportunity to learn about the U.S. economy, monetary policy, and the role of the Federal Reserve System. The competition is organized by the Board of Governors of the Federal Reserve System.
- Participated during the semester of Fall '23 while taking a 'Money and Banking' course
- Finished 4th within the Richmond, Va region.
- Recorded 30 minute video detailing and providing recommendations to the federal reserve while displaying all the information that we retained.
Timeline
Server
Shem Creek Crab House
05.2023 - 08.2023
Lead Sales Associate
Saks Off Fifth Avenue
04.2022 - 08.2022
Sales Associate
Badcock Home Furniture
05.2019 - 07.2020
Bachelor of Arts - Financial Management
Charleston Southern University
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