Landon Diaz
Atlanta,GA
Summary
Proven leader and effective communicator, demonstrated at Chick-fil-A and Kumon Learning Center, excelling in fast-paced environments and boosting customer satisfaction. Skilled in problem-solving and teamwork, adept at managing high-pressure situations and enhancing learning atmospheres. Achieved significant performance improvements through clear communication and positive attitude.
Overview
3
3
years of professional experience
Work History
Team Member
Chick-fil-A
12.2022 - 05.2024
- Learned all required tasks quickly to maximize performance.
- Kept customers satisfied through high end communication.
- Prepared and served high quality level food
- Excels in a fast-paced environment and handles stressful situations well
Teaching Assistant
Kumon Learning Center
10.2022 - 10.2022
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Supported classroom activities, tutoring, and reviewing work.
- Evaluated student performance through regular assessments, tracking progress and adjusting instructional strategies as needed.
Restaurant Hostess
El Dorado Mexican Restaurant Bar and Grill
07.2021 - 10.2022
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Answered customer questions about hours, seating, and menu information.
Education
High School Diploma -
Howard High School
Macon, GA05.2024
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Clear Communication
- Leadership Qualities
Languages
Spanish
Native or Bilingual
Timeline
Team Member
Chick-fil-A
12.2022 - 05.2024
Teaching Assistant
Kumon Learning Center
10.2022 - 10.2022
Restaurant Hostess
El Dorado Mexican Restaurant Bar and Grill
07.2021 - 10.2022
High School Diploma -
Howard High School
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