Landon Diego
Portland
Summary
Mission-critical operations specialist with a strong foundation in data center management and technical team supervision. Expertise in optimizing processes to ensure uptime, compliance, and exceptional customer support in high-demand environments.
Overview
7
7
years of professional experience
Work History
Data Center Technician L2
Nvidia
Hillsboro
03.2026 - Current
- Installed liquid cooled servers, GPU servers, and networking equipment to enhance data center capabilities.
- Conducted routine safety checks in high density, liquid cooled data halls to ensure operational safety and compliance.
- Determined power allocation for equipment in a 3 phase power system to optimize energy distribution.
Supervisor of Technical Operations
Flexential
Hillsboro
04.2024 - 03.2026
- Led technician teams across two data centers to maintain uptime, regulatory compliance, and responsive customer support in a mission-critical environment.
- Supervised and coordinated two technician teams, fostering collaboration and accountability while enhancing skill development.
- Maintain strict compliance with industry regulations and internal policies to ensure operational integrity and customer trust.
- Drove process improvements to enhance system reliability and streamline response times, supporting customer satisfaction through dependable infrastructure.
Data Center Technician
Flexential
Hillsboro
09.2021 - 04.2024
- Provided hands-on infrastructure support, including server deployments, cabling, and environmental maintenance, ensuring reliable service delivery for collocated clients.
- Installed, configured, and decommissioned customer-owned servers and network equipment in accordance with change control procedures.
- Performed routine inspections, diagnostics, and preventive maintenance on critical systems, including CRAC units, PDUS, UPS systems, and backup generators.
- Terminated and tested fiber and copper cabling, optimizing performance and minimizing signal loss in high-density environments.
Web Hosting Technician
Vivio Technologies
Walla Walla
07.2020 - 08.2021
- Facilitated end-to-end support for web hosting customers, managing setup, troubleshooting, and performance tuning of web servers, DNS, and email services.
- Provided technical support and server management for hosting clients, ensuring optimal performance, security, and smooth operation of websites, domains, and email systems.
- Monitored and analyzed system logs to detect and mitigate brute force attacks and other malicious activities, strengthening customer security posture.
Tutor: Problem Solving with Programming
Walla Walla Community College
Walla Walla
01.2020 - 04.2020
- Tutored college students in programming courses, facilitating understanding of core concepts, debugging code, and fostering confidence in Python.
- Explained complex technical topics in an approachable manner, tailoring communication to accommodate diverse learning styles and skill levels.
Education
ASSOCIATE'S DEGREE - Computer Networking
Walla Walla Community College
Walla WallaSkills
- Liquid cooling systems
- Data center operations
- Fiber-optic cabling
- Al Hardware
Timeline
Data Center Technician L2
Nvidia
03.2026 - Current
Supervisor of Technical Operations
Flexential
04.2024 - 03.2026
Data Center Technician
Flexential
09.2021 - 04.2024
Web Hosting Technician
Vivio Technologies
07.2020 - 08.2021
Tutor: Problem Solving with Programming
Walla Walla Community College
01.2020 - 04.2020
ASSOCIATE'S DEGREE - Computer Networking
Walla Walla Community College