Hardworking employee enthusiastic about delivery and transportation field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Water Meter Technician
Concord Utility Services
Winston-Salem, NC, USA
01 2025 - 06 2025
Installed and maintained water meters for residential and commercial properties
Collaborated with customers to address concerns, answer questions, and provide information on water conservation practices
Maintained detailed records of meter installations, repairs, replacements, and maintenance activities
Conducted meter tests to verify accuracy of readings and made necessary adjustments as needed
Assisted in the development of new procedures for meter installation, maintenance, and troubleshooting processes
Worked closely with other technicians to coordinate schedules for meter installations or replacements in high-demand areas
Ensured compliance with all safety regulations while working on customer premises or in public spaces
Intelligence Analyst
U.S. Army
Fort Drum, NY, USA
02 2019 - 09 2022
Verified visitor security clearances and eligibility for access into SCIFs.
Produced multi-source intelligence reports and products for different agency customers.
Developed recommendations to assist clients and agencies with efforts to advance intelligence gathering and interpretation in multiple theaters of operation.
Created useful and timely intelligence products to support field operations.
Conducted comprehensive risk assessments to support proactive security measures and contingency planning.
Increased safety levels by conducting thorough pre-trip inspections, identifying potential issues before departure.
Streamlined communication processes by utilizing radio equipment to maintain contact with fellow drivers and command personnel during operations.
Enhanced unit readiness by maintaining and operating military vehicles in a safe, secure, and efficient manner.
Maintained accurate records of trips, cargo manifests, and maintenance activities for compliance purposes and future reference.
Delivery Driver
Hardwood Designs, Inc
Hillsborough, NC
06 2025 - 06 2026
Maintained upbeat, positive attitude in busy, customer-focused environment.
Delivered packages to customer doorsteps and business offices.
Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Delivery Associate
Pinnacle Delivery LLC
Morrisville, NC
06 2026 - Current
Delivered packages to customer doorsteps and business offices.
Loaded truck and properly secured items to prevent damage for deliveries.
Completed on-time deliveries by choosing best and most efficient routes.
Communicated customer complaints, requests, and feedback to company management for swift resolution.
Developed strong relationships with regular clients, personalizing interactions to enhance overall experience.
Adapted quickly to changing conditions during inclement weather or unexpected road closures, rerouting effectively while minimizing delays.