ISHMEAL KING
Powder Springs,Georgia
Summary
Highly adept professional with transferable experience in water system, pest control, retail customer service, management, sales, leadership, and data entry environments. Significant impact in merchandise buying, e-commerce shipping, and maintaining strong client repurchase rates. Vendor assistance and commercial awareness qualities instrumental in driving success. Works independently across all levels of the organization, consistently exceeding sales goals while effectively multitasking and maximizing results and profits in fast-paced environments. Strong desire to contribute abilities to the company, confident in ability to successfully fill vacancy and help company achieve goals. Praised by peers for hardworking nature, reliable and valuable contribution to team.
Overview
9
9
years of professional experience
Work History
Water Meter Technician
Cobb County Water System
12.2022 - Current
- Improved customer satisfaction by promptly addressing and resolving water meter-related service issues.
- Facilitated smooth communication between field technicians and office personnel by providing accurate, timely updates on work order progress.
- Reduced billing errors through meticulous tracking, recording, and reporting of water usage data to utility companies.
- Promoted a positive company image through professional interactions with customers during service calls, addressing any concerns or questions they may have.
- Reads and records consumption of residential and commercial water meters with mobile and hand-held reading devices and manual reads; verifies that readings are within parameters and troubleshoots problems related to meters and reading equipment
- Installs, repairs and inspects water meters, meter pits and meter reading equipment, valves, pressure regulators and flow testing meters; and trains other staff members in all aspects of the job.
- Responds to customer service requests, not limited to: connections, disconnects, rereading meters, checking for leaks, etc. and may be required to respond to emergency calls or assist the operation crews with system repairs.
- Posts notices at physical locations in regard to billing, customer information, encroachment issues and perform work required to keep meter pits accessible.
- Creates and updates spreadsheets and updates water and sewer maps.
- Ensures proper inventory of meter-related equipment and parts; orders supplies as required.
- Maintains records of work performed and materials used.
- Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a team.
- Represents the County with dignity, integrity, and a spirit of cooperation in all relationships with staff and the public.
Pest Control Technician
Pest Free Exterminating
03.2020 - 12.2022
- Inspect, identify, remove, prevent, or repair anything damaged by wildlife
- Recommend options and procedures for managing pest infestations
- Applications of pesticides
- Assisting with interventions to reduce pest populations
- Operate a company vehicle safely and ensure cleanliness of the vehicle and equipment
- Follow a route schedule within assigned territory, ensuring timely and safe arrival at each customer
- Communicate with residents to ensure satisfaction and discuss additional services that meet customer needs for a complete pest management program
- Complete all required service-related documentation and leverage hand held device provided for speed and accuracy
- Service and inspect customer Sentricon termite bait stations, find installed stations with locator device, inspect and record bait station condition and active or previous termite activity, repair or replace damaged or missing components, and document service findings and provide report to the customer
- Treating targeted areas using product granules, backpack sprayer, blower, or motorized spray rig.
Shipping And Receiving Clerk
Parts Shipping, Global Imports BMW
11.2018 - 03.2020
- Safely operate a forklift to move pallets exceeding 100+ lbs
- Load and unload trucks every morning in the most efficient way
- Ensure core returned parts are tagged with correct paperwork and referenced invoice numbers
- Submit warranty claims to BMW on damaged parts by the deadline
- Advanced knowledge of CDK applications
- Remains educated of all factory bulletins
- Effectively track all shipments and invoice parts to ship out
- Update and organized records of items shipped and received throughout the warehouse
- Compiles and maintains mass inventory returns to BMW and completing SSF mass orders.
Valet
Pinnacle Automotive Hospitality
04.2018 - 11.2018
- Meet and greet guests upon arrival
- Assist in unloading customer vehicles when necessary
- Operate automatic and manual transmission
- Park guest cars in appropriate space, ensure safe and appropriate operation of guest vehicles
- Provide excellent customer service to guests; respond to guest inquiries in a courteous manner and give directions
- Immediately report any incidents or claims to Operations Manager or Shift Lead.
Team Lead
VANS
10.2015 - 11.2018
- Reconcile all returnable parts to BMW using PDA and SPI to track merchandise locations
- Streamline incoming and outgoing status of parts to appropriate internal customers and managers
- Directs all parts to be scanned and received or ordered to complete an order
- Process items for shipment according to established guidelines and procedures
- Secure a good relationship with all accounts and customers both internal and external
- Developed a relationship with parts counter and shop counters to fill orders for customers
- Picks all parts for orders from inventory and correctly putting new stock into its numerical order.
Education
High School Diploma -
Wheeler High School
Marietta, GA05.2015
Skills
- Time Management
- Multitasking
- Problem-solving
- Excellent Communication
- Professionalism
- Organizational Skills
- Attention to Detail
- Adaptability and Flexibility
- Route Planning
- Team building
- Record-keeping
- Analytical Thinking
Timeline
Water Meter Technician
Cobb County Water System
12.2022 - Current
Pest Control Technician
Pest Free Exterminating
03.2020 - 12.2022
Shipping And Receiving Clerk
Parts Shipping, Global Imports BMW
11.2018 - 03.2020
Valet
Pinnacle Automotive Hospitality
04.2018 - 11.2018
Team Lead
VANS
10.2015 - 11.2018
High School Diploma -
Wheeler High School
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