Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers a strong background in customer relations and communication.
Overview
15
15
years of professional experience
Work History
Gymnastics Coach
Nebraska School of Gymnastics
08.2024 - Current
Cultivated a positive team environment by promoting sportsmanship, camaraderie, and mutual respect among athletes.
Developed and implemented new drills and activities to increase student engagement and growth.
Self-employed
Mowing and Snow Removal
12.2018 - Current
Develop various ways to reach new potential clients
Provide great customer service to understand specific instructions or resolve any present issues
Metro Stars Gymnastics
Competitive Gymnastics
01.2011 - 08.2024
Help lead practice at least five times a week for four hours each practice
Demonstrate good teamwork and leadership to help younger teammates do their best
Member Service Representative
YMCA of Greater Omaha
08.2022 - 05.2024
Demonstrate knowledge of the selling process in order to obtain new memberships
Handle phone calls from members or prospective members and answer questions they may have
Wellness Coach
Ymca Of Greater Omaha
05.2025 - 08.2025
Built strong relationships with members to promote health, wellness and available services.
Monitored, tracked, and reported on individual progress with wellness plans
Open Door Mission
Bethany Lutheran Church
08.2020 - 05.2024
Strategize the most effective way to make meals for those in need
Provide nutritious meals for families in need in the Omaha metro area
Volunteer Canvasser
Tony Vargas for Congress
05.2022 - 11.2022
Connecting with community members to discuss current issues they may be facing that can be solved with new policies
Developing the most effective way to entice citizens to go out and vote on election day
Education
Bachelor of Science - Environmental & Sustainability Studies, History
University of Nebraska Lincoln
Lincoln, Nebraska
05-2027
High School - undefined
Bennington High School
BENNINGTON, NEBRASKA
08.2020 - 5 2024
Associate's in Business Administration - undefined
Metropolitan Community College
OMAHA, NEBRASKA
05.2021 - 11 2023
Skills
Persistent, motivated, and goal-oriented
Microsoft Office (Word, Excel, Powerpoint)
Flexible and adaptable, work well under pressure
Teamwork and collaboration
Customer service
Timeline
Wellness Coach
Ymca Of Greater Omaha
05.2025 - 08.2025
Gymnastics Coach
Nebraska School of Gymnastics
08.2024 - Current
Member Service Representative
YMCA of Greater Omaha
08.2022 - 05.2024
Volunteer Canvasser
Tony Vargas for Congress
05.2022 - 11.2022
Associate's in Business Administration - undefined
Metropolitan Community College
05.2021 - 11 2023
Open Door Mission
Bethany Lutheran Church
08.2020 - 05.2024
High School - undefined
Bennington High School
08.2020 - 5 2024
Self-employed
Mowing and Snow Removal
12.2018 - Current
Metro Stars Gymnastics
Competitive Gymnastics
01.2011 - 08.2024
Bachelor of Science - Environmental & Sustainability Studies, History