Landon Olson
Baraboo,Wi
Summary
Dynamic tour guide with exceptional communication and public speaking skills, recognized for enhancing guest experiences at the Original Wisconsin Ducks. Proven ability to engage diverse audiences and adapt presentations to various cultural backgrounds. Committed to safety and guest satisfaction, consistently fostering memorable interactions while ensuring smooth operations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Tour Guide
Original Wisconsin Ducks
03.2023 - Current
- Built personal relationships with guests to promote positive experiences.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
- Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
- Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
Boat Rentals
Devils Lake Concessions
05.2019 - 09.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Didn't work through the summer of 2020 because of COVID-19 restrictions.
Volunteer
Homeless Shelter
09.2020 - 09.2020
- Met with employees of the shelter several times to help with the manual labor needed for the homeless shelter.
- Assisted in setting up the Homeless shelter.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Volunteer
La Escuela Integrada
06.2015 - 07.2018
- Went for at least one week each year for mission trip work.
- Assisted with special events and programs.
- Helped clean the school of ash after the 2018 volcanic eruption of the volcano Fuego.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- Aided in the setting up of Escuela Integrada's library building.
- Assisted in delivering food bags, eco water filters, shoes, and other basic necessities.
- Aided in building homes and stoves with ventilation for families in need.
Education
Bachelor of Science - Business Administration And Management
Biola University
La Mirada, CA05-2027
Skills
- Public speaking
- Presentation skills
- Local history
- Exceptional communication
- Safety consciousness
- Humor and wit
- Guest relations
- Customer engagement
- Emergency response
Certification
- Passenger Endorsement on CDL - Wisconsin.
- Commercial Driver's License (CDL) - Wisconsin.
- First Aid, CPR, and AED Certification - American Red Cross.
- OSHA Certified.
- Boaters Safety Certified.
Timeline
Tour Guide
Original Wisconsin Ducks
03.2023 - Current
Volunteer
Homeless Shelter
09.2020 - 09.2020
Boat Rentals
Devils Lake Concessions
05.2019 - 09.2021
Volunteer
La Escuela Integrada
06.2015 - 07.2018
Bachelor of Science - Business Administration And Management
Biola University
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