Landon Phillips
Oxford,OH
Summary
Dynamic and adaptable professional with a proven track record in the food service industry as well as the Guest service industery, notably at Kwik Trip. Excelled in customer service and problem-solving, enhancing team productivity and guest satisfaction. Demonstrated exceptional attention to detail and collaboration skills, significantly improving operational efficiency without compromising quality.
Overview
4
4
years of professional experience
Work History
Food Service/ Guest Service Co-Worker
Kwik Trip
05.2022 - 01.2025
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Cleaned and straightened work areas to maximize productivity and safety.
- Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
- Improved team morale and productivity through effective communication and active listening skills.
- Educated staff on organizational mission and goals to help employees achieve success.
- Evaluated staff performance and provided coaching to address inefficiencies.
Breakfast Attendant
Holiday Inn Express Hotel
11.2023 - 02.2024
- Operated kitchen equipment safely and efficiently, resulting in consistent quality of prepared foods.
- Displayed strong attention to detail when setting up buffet stations or cleaning the dining area after service.
- Maintained proper food handling procedures by following safety and sanitation guidelines diligently.
- Adhered to hotel brand standards when preparing meals and maintaining the appearance of the dining area.
Sandwich Artist
Subway
07.2021 - 05.2022
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
Education
High School Diploma -
Link Learning
Menominee, MI06-2024
Skills
- Cleaning
- Customer service
- Problem-solving
- Attention to detail
- Restocking skills
- Customer relations
- Verbal and written communication
- Quality control
- Cash handling
- Adaptability and flexibility
- Workplace safety
- Collaboration and teamwork
Timeline
Breakfast Attendant
Holiday Inn Express Hotel
11.2023 - 02.2024
Food Service/ Guest Service Co-Worker
Kwik Trip
05.2022 - 01.2025
Sandwich Artist
Subway
07.2021 - 05.2022
High School Diploma -
Link Learning
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