Landon Ronto

Handled cash management during restaurant opening and closing hours. While also maintaining store operations throughout the day and assisting customers with their needs. Locked up the store and performed shutdown tasks at the end of the night to ensure that the business is ready for the next day.

• Trained new kitchen staff on culinary techniques and operational procedures.
• Evaluated kitchen workflows, recommending improvements for efficiency and productivity.
• Trained new hires on kitchen procedures, safety protocols, and recipe execution to maintain consistency in service quality.
• Boosted customer satisfaction ratings through consistent delivery of delicious meals prepared according to established recipes.
• Provided exceptional customer service by addressing diner concerns promptly and professionally.
• Improved team morale by fostering open communication and encouraging professional growth among staff members.
• Ensured timely preparation of dishes for large events, coordinating efforts with front-of-house staff for seamless execution.
• Maintained a high standard of cleanliness, ensuring a safe and sanitary work environment for staff and customers.