Landon Shin
Overland Park,KS
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Outside Services
Saint Andrew Golf Course
07.2021 - Current
- Enhanced customer satisfaction by providing timely and efficient services to golf course patrons.
- Streamlined outside service operations for increased efficiency and improved guest experience.
- Assisted in helping with organized golf tournaments, ensuring seamless event execution and participant satisfaction.
- Collaborated with team members to maintain a clean, organized, and welcoming golf course environment.
- Trained new staff on best practices for customer service, resulting in improved team performance.
- Conducted routine maintenance of golf carts, contributing to a reliable fleet for guest use.
- Managed the driving range area, maintaining cleanliness and an adequate supply of practice balls for guests.
- Maintained open communication with pro shop staff to address any concerns or special requests from guests promptly.
- Provided exceptional customer service through friendly interactions and active listening to address guest needs effectively.
- Trained staff members on conducting events and following safety procedures.
Education
No Degree - Finance
University of Kansas
Lawrence, KS05.2027
High School Diploma -
Blue Valley Northwest High School
Overland Park, KS05.2023
Skills
- Leadership
- Self-Motivated
- Customer Service
- Tech-Savvy
- Positive attitude
- Strong teamwork
- Organizational skills
- Problem-solving abilities
- Active listening
- Strong Work Ethic
- Multitasking capabilities
Accomplishments
Varsity Basketball, Golf (11, 12)
Dawg House (12)
Connections (10, 11, 12)
High School GPA (4.1)
KAY Club
NHS
Timeline
Outside Services
Saint Andrew Golf Course
07.2021 - Current
No Degree - Finance
University of Kansas
High School Diploma -
Blue Valley Northwest High School