Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Landon Smith

Farmington

Summary

Results-oriented banking professional with over 22 years of experience in retail and business banking, including 10+ years in commercial lending and 9 years in leadership roles. Proven track record of driving deposit and loan growth, coaching high-performing teams, and developing strategic client relationships with businesses generating up to $50MM in annual revenue. Adept at structuring complex credit solutions, enhancing client satisfaction, and growing wallet share through proactive, community-focused engagement. Recognized for empowering team members, building strong referral networks, and delivering results aligned with organizational goals. Committed to a merit-based, entrepreneurial culture with deep local market insight.

Overview

23
23
years of professional experience

Work History

Business Relationship Manager Area Manager

JPMorgan Chase Bank
06.2023 - Current
  • Company Overview: Northern Utah
  • Directed a team of 10 Business Relationship Managers, coaching them on client acquisition, credit solutions, and sales strategy.
  • Oversaw full-cycle hiring, onboarding, and training.
  • Led lending growth initiatives, achieving 179% of annual credit budget.
  • Maintained a strong client experience culture, addressing customer issues and complaints in an expedited manor.
  • Northern Utah

Business Relationship Manager I/II/SR - Deepening

JPMorgan Chase Bank
11.2014 - 06.2023
  • Company Overview: Salt Lake/Ogden, UT
  • Managed a diverse portfolio of 140+ business clients with revenues up to $50MM, offering tailored financial solutions.
  • Originated and structured various types of conventional and SBA business lending solutions, aligning clients with strategic credit offerings and treasury services.
  • Increased product adoption through detailed financial reviews and needs-based cross-selling.
  • Ranked in the top 10% nationally for business development, portfolio growth and overall performance over multiple performance cycles.
  • Cultivated referrals through various centers of influence networks.
  • Salt Lake/Ogden, UT

District Manager

JPMorgan Chase Bank
10.2011 - 11.2014
  • Company Overview: Southeast Idaho
  • Opened multiple new branch locations, surpassing launch targets and building strong local brand awareness.
  • Led a district of 70+ associates, including 10 Branch center managers, managing retail and business banking operations.
  • Implemented leadership training and performance coaching.
  • Southeast Idaho

Teller/Relationship Banker/Branch Manager - Same Store & New Build

JPMorgan Chase Bank
08.2002 - 10.2011
  • Company Overview: Ogden, UT
  • Oversaw full branch operations, coaching staff and resolving high-level client concerns.
  • Led new market entry efforts, surpassing first-year commercial targets through proactive business development.
  • Consistently maintained top audit scores and compliance across all branch functions.
  • Expanded client base through strategic outreach and networking.
  • Promoted and mentored staff, with 3 team members advancing to leadership roles under direct guidance.
  • Delivered consistent top-tier sales results, conducted proactive outreach driving client engagement and product adoption.
  • Received multiple customer service awards for responsiveness and professionalism.
  • Supported local business development through in-branch events and community networking.
  • Ogden, UT

Education

Associate of Applied Science -

Salt Lake Community College
Salt Lake City, UT
05.2003

Skills

  • Team Collaboration & Leadership
  • Self Motivated & Driven
  • Workload & Time Management
  • Client Acquisition
  • Relationship Building & Management
  • Credit Assessment
  • Proactive & Focused
  • Effective Communication

Languages

Spanish
Full Professional

Timeline

Business Relationship Manager Area Manager

JPMorgan Chase Bank
06.2023 - Current

Business Relationship Manager I/II/SR - Deepening

JPMorgan Chase Bank
11.2014 - 06.2023

District Manager

JPMorgan Chase Bank
10.2011 - 11.2014

Teller/Relationship Banker/Branch Manager - Same Store & New Build

JPMorgan Chase Bank
08.2002 - 10.2011

Associate of Applied Science -

Salt Lake Community College

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