Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
3
3
years of professional experience
Work History
IT Infrastructure Intern
Yellow Freight (YRC)
05.2023 - 08.2023
Achieved completion in two different large projects on the disaster recovery for Yellow along with using artificial intelligence to virtualize data storage from handheld devices as well as various databases.
Gained a stronger knowledge of many infrastructure and application development applications such as Citrix Workspace, CMDB, Powershell, ServiceNow, HTML, Intune, and SalesForce.
Assisted IT Infrastructure teams including End-point, Network, Server engineering, and Field mobility.
Worked within virtual machines using Citrix to complete administrative tasks.
Developed automation scripts within Ansible working woth the automation team.
Managed hardware and configured devices utilized by Yellow truckers (including Honeywell handheld devices).
Understood and used ServiceNow to manage and update ticketing within customer support.
Personal Trainer
Crunch Fitness
11.2020 - 05.2021
Developed strong sales skills by consistently making cold and warm calls to create new clients.
Introduced health and exercise to clients, resulting in body improvement and strong eating habits.
Accommodated customers and discussed personal training at the gym through various marketing skills.
Achieved CPR & CPT certification resulting in strengthening marketing appeal to new clients.
Educated clients on proper exercise techniques, reducing risk of injury during workouts.
Assisted in the development of gym-wide events, increasing overall membership engagement.