Landon Samuel Alison Granados
San Isidro
Overview
1
1
year of professional experience
Work History
Finance Specialist & Customer Support
Kuehne + Nagel
Heredia
02.2024 - Current
- Accounts Payable Specialist for United States
- Ensured that the response service level agreement is met within 4 business day
- Received and processed statements requests and documents on a monthly basis
- Delivered exceptional customer service via phone, email, and live chat, consistently resolving inquiries and complaints with a 95% satisfaction rate
- Fostered positive customer relationships through proactive outreach, ensuring clients understood product features and maximizing their use of services.
- Achieved consistent recognition for maintaining positive customer interactions and meeting daily performance goals.
- Prepared weekly Payments for an approximate of $1,00,00.00 per client
- Received and resolve vendor and branch inquiries such as payment details,remittance and items status
Education
Medium Technician - Administratios, Logistics And Distribution
CTP Sabanilla
Sabanilla, Alajuela12-2023
Bachellor - Software Engineering
Universidad Fidelitas
HerediaSkills
- Excel Intermediate
- Experience in requests via Ticket
- Critical Analysis
- Teamwork
- Written communication
- Work Ethics
- Attention to detail
- Desire to Learn
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Finance Specialist & Customer Support
Kuehne + Nagel
02.2024 - Current
Medium Technician - Administratios, Logistics And Distribution
CTP Sabanilla
Bachellor - Software Engineering
Universidad Fidelitas