Landry Connor

• Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
• Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
• Directed dispatching, routing, and tracking of [Number] fleet vehicles.
• Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
• Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
• Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.

• Increased customer satisfaction by addressing concerns promptly and providing regular updates on delivery status.
• Maintained accurate records of driver hours, vehicle maintenance, and fuel costs for thorough fleet management.
• Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
• Enhanced driver performance by implementing effective training programs and coaching sessions.
• Located trucks to be recovered arranged flights and hotels dispatch trucks back to Chicago through the above tactics
• Reduced accidents and safety incidents through rigorous monitoring of driver behavior and adherence to safety protocols.
• Counseled drivers on violations of company policy or service standards to improve performance.

Manage small fleets back office work looked for loads.Managed dedicated accounts,used load boards for back hules

• Enhanced overall fleet safety through rigorous compliance with regulatory standards and implementation of best practices in risk management.
• Provided all drivers with pertinent safety materials regarding rules and regulations.
• Evaluated fleet performance metrics regularly to identify areas for improvement, leading to increased productivity and revenue growth.