Landyn Maalouf

• Prepared and served high-quality beverages in a fast-paced environment.
• Maintained cleanliness and organization of workstations and customer areas.
• Assisted customers with menu selections, enhancing their overall experience.
• Operated espresso machines and coffee grinders efficiently to ensure product quality.
• Collaborated with team members to meet daily service goals and improve workflow.
• Trained new baristas on equipment operation and customer service standards.
• Implemented best practices for beverage preparation, contributing to consistency in quality.
• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.
• Cleaned counters, machines, utensils, and seating areas daily.
• Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
• Controlled line and crowd with quick, efficient service.
• Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
• Maintained regular and consistent attendance and punctuality.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
• Operated espresso machines and commercial coffee brewers to create beverages.
• Made and served brand-specific café beverages with focus on speed, quality and consistency.
• Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Always was aware of what’s going on

Took my job super serious

Never slacked off