LANE ACKERMAN
North Brunswick
Summary
Compassionate and driven Emergency Medical Technician (EMT) with newly obtained certification and a robust background in customer service. Skilled in navigating fast-paced environments that demand clear communication, effective problem-solving, and seamless teamwork. Committed to delivering exceptional patient care while maintaining composure under pressure, with a strong dedication to supporting diverse communities. Eager to leverage skills in a healthcare setting to make a meaningful impact on patient outcomes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Key Holder (Health Enthusiast - Full Time Key Holder)
Vitamin Shoppe
10.2023 - 06.2025
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
- Streamlined opening and closing procedures as integral member of store staff.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Mentored new sales associates to contribute to store's positive culture.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
Sales Lead (Health Enthusiast - Part Time Key Holder)
Vitamin Shoppe
03.2020 - 10.2023
- Trained, coached, and mentored new sales associates for maximum performance.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Recorded accurate and efficient records in customer database.
- Contributed to team objectives in fast-paced environment.
- Presented professional image consistent with company's brand values.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Complete closing and opening procedures including making deposits and safe operations
- Built relationships with customers and community to promote long term business growth.
Education
No Degree - Emergency Medical Services
Community Safety Consultants
Edison, NJ10-2025
Associate of Applied Science - Game Development
Raritan Valley Community College
Branchburg, NJ05-2023
High School Diploma -
North Brunswick Township High School
North Brunswick, NJ01.2017
Skills
- Vital signs monitoring
- Respiratory assessment
- Treatment delivery
- Patient management
- Time management
- Reporting and documentation
- Problem-solving
- Critical thinking
- Field patient assessments
- Oxygen administration
- CPR and first aid
- Patient assessments
Certification
- EMT-Basic Certification from the National Registry of Emergency Medical Technicians (Active), November 2025
- CPR & Basic Life Support from the American Heart Association (Active), August 2025
- An Introduction to Hazardous Materials Certification from the National Disaster & Emergency Management University (Active), October 2025
- Introduction to Incident Command System Certification from the National Disaster & Emergency Management University (Active), November 2025
- Basic Incident Command System for Initial Response Certification from the National Disaster & Emergency Management University (Active), November 2025
Timeline
Key Holder (Health Enthusiast - Full Time Key Holder)
Vitamin Shoppe
10.2023 - 06.2025
Sales Lead (Health Enthusiast - Part Time Key Holder)
Vitamin Shoppe
03.2020 - 10.2023
No Degree - Emergency Medical Services
Community Safety Consultants
Associate of Applied Science - Game Development
Raritan Valley Community College
High School Diploma -
North Brunswick Township High School