
Creative, hands-on, and results-oriented hospitality experience with over 10 years of service working at the Venetian, Resorts World, and Hard Rock Hotel, all in Las Vegas. Areas of expertise include integrity, hard work, leading people, diversity commitment, customer first service, open communication, and resolving conflict. Establish a positive working environment by communicating with clarity and professionalism while answering employees’ questions. Proven track-record in team member skills and improving efficiencies resulting increased organizational profitability and improved employee quality performance.
• Executed parking and retrieval of guest vehicles with a focus on safety and efficiency.
• Facilitated guest transportation arrangements, including taxis and limousines.
• Assisted in identifying locations for ride share pick up lots.
• Helped coordinate logistics for SUV transportation.
• Supported efforts to streamline ride share operations.
• Facilitated luggage delivery to and from guest rooms during arrival and departure.
• Greet all guests upon arrival, during stay, and at departure from resort.
•Managed traffic flow on Resorts World driveways to ensure safety for guests and pedestrians.
•Ensured safe vehicle operation on driveway to prevent accidents.
•Facilitated guest assistance to enhance overall experience at Resorts World.