Lane Couch
Hot Springs,AR
Summary
Experienced Blackjack player with extensive knowledge of casino functions and table games. Successful at thorough customer education and mathematical accuracy. Welcoming personality to keep people playing for long periods of time.
Overview
9
9
years of professional experience
Work History
Webmaster, Marketing & Sales
Ross Elite Aviation
Hot Springs, AR
02.2019 - 07.2023
- Developed and maintained web content including website navigation, images, text, and multimedia.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Provided exceptional customer service to ensure customer satisfaction.
- Maintained relationships with key customers through regular communication.
- Generated ideas to increase sales through creative promotions.
Manager
Shell Gas
Hot Springs, AR
01.2014 - 01.2019
- Ensured compliance with industry regulations and company policies.
- Provided leadership during times of organizational change or crisis situations.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed accounts payable and receivable transactions.
- Utilized accounting software to streamline bookkeeping processes, increasing efficiency.
Education
High School Diploma -
Lakeside High School
Hot Springs, AR05-2015
Skills
- Website Development
- Complex Problem-Solving
- Verbal and written communication
- Team Leadership
- Staff Training and Development
- De-Escalation Techniques
- Financial Recordkeeping
- Cash Handling
References
References available upon request.
Timeline
Webmaster, Marketing & Sales
Ross Elite Aviation
02.2019 - 07.2023
Manager
Shell Gas
01.2014 - 01.2019
High School Diploma -
Lakeside High School
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