Lanecia Washington
Englewood,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Housing Relocation Specialist
Children’s Rescue Fund
New York, NY
07.2023 - Current
- Develop resources which help in locating affordable housing for DHS shelter clients by establishing active relationships with brokers/landlords and other services.
- Conduct presentations to educate specific Community Based organizations, housing developers and other concerned parties on voucher programs and the benefits.
- Assist in DHS/HRA sponsored housing fairs (i.e. completion of applications, collection of documents, providing clarity on lease and move-out processes.
- Host weekly meetings to assist the client with housing needs.
- Accurately documenting all encounters with the clients.
Patient Care Coordinator
Tend Dental
Brooklyn, NY
09.2022 - 07.2023
- Provide consistent, high-quality service and hospitality to guests, in-studio, and as needed, through email or by phone.
- Organizing and coordinating patients intake and other appointments.
- Processing dental insurance information, verifying patient eligibility for treatment.
- Accurately enter and update patient information in the system.
- Treatment planning & collecting copays
- Maintain a strong knowledge of our ever-growing company.
Patient Care Representative
City MD
New York, NY
06.2020 - 09.2022
- Organizing and coordinating patients intake and other appointments. Processing medical insurance information, verifying patient eligibility
- Accurately enter and update patient information in the system.
- Assisting patients with completion of paperwork when necessary.
- Scanning, updating, and filing medical records.
- Handling cash and co-payments accurately and responsibly.
- Providing outstanding customer service to every patient.
- Maintaining a clean and orderly facility, restocking office supplies and cleaning supplies.
- Showing empathy and being very attentive.
Direct Support Professional
Sheltering Arms Children And Family Services
New York, NY
05.2018 - 06.2020
- Administer personal care, such as ambulation or personal hygiene assistance.
- Administering daily medications.
- Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.
- Transport clients to locations outside the home, such as to physicians' offices or other outings, using a motor vehicle.
Education
High School Diploma -
E.E Waddell
Charlotte, NCSkills
- Cultural Adaptability
- Client Relationship Building
- Client Counseling
Timeline
Housing Relocation Specialist
Children’s Rescue Fund
07.2023 - Current
Patient Care Coordinator
Tend Dental
09.2022 - 07.2023
Patient Care Representative
City MD
06.2020 - 09.2022
Direct Support Professional
Sheltering Arms Children And Family Services
05.2018 - 06.2020
High School Diploma -
E.E Waddell