Laneisa Speller
El Paso
Summary
Dedicated Pharmaceutical Courier with a proven track record at Sure Care Pharmacy, showcasing exceptional attention to detail and customer service skills. Achieved high client satisfaction through timely and safe package deliveries, contributing to repeat business. Excelled in independent work and problem-solving, ensuring HIPAA compliance and maintaining a clean driving record.
Overview
13
13
years of professional experience
Work History
Pharmaceutical Courier
Sure Care Pharmacy
01.2023 - Current
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Developed strong relationships with clients through dependable service that ensured repeat business.
- Ensured the safety of packages by properly handling fragile items during transportation and storage.
Hooters Of America
Trainer And Lead Bartender
01.2014 - 11.2022
- Train new hires and focus on sales, inventory, schedules and close out.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Assistant Fashion Specialist
F.L.Y Events
02.2014 - 02.2018
- Assisted in the planning and execution of high-profile fashion events, attracting industry professionals and boosting brand visibility.
- Monitored store performance against set KPIs and implemented necessary adjustments to optimize sales results consistently across all seasons.
- Handled customer inquiries regarding sizing, fit alterations, returns policies, or other relevant questions promptly and professionally.
- Established professional connections with fashion influencers and media outlets, leading to increased brand awareness and collaborative opportunities.
Supervisor
Victoria's Secret
03.2012 - 03.2015
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Associates Degree - Medical Assistant
Southwest University
1414 Geronimo Dr, El Paso, TX 79925No Degree - Psychology
El Paso Community College Northwest
6701 S Desert Blvd, El Paso, TX 79932High School Diploma -
Hanks High School
2001 Lee Trevino Dr, El Paso, TX 7993506-2011
Skills
- Working independently
- Attention to detail
- Problem-solving
- Customer service
- Excellent driving skills
- Time management
- Clean driving record
- Valid Driver's license
- Package handling
- HIPAA compliance
- Customer satisfaction
Timeline
Pharmaceutical Courier
Sure Care Pharmacy
01.2023 - Current
Assistant Fashion Specialist
F.L.Y Events
02.2014 - 02.2018
Hooters Of America
Trainer And Lead Bartender
01.2014 - 11.2022
Supervisor
Victoria's Secret
03.2012 - 03.2015
Associates Degree - Medical Assistant
Southwest University
No Degree - Psychology
El Paso Community College Northwest
High School Diploma -
Hanks High School
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