LaNell Ealey
Virginia Beach,United States
Summary
Experienced Accounts Receivable Specialist with 9 years of experience in fast-paced environments with credit and collections industries. Successful in reducing delinquencies with strategic approaches to customer service. Balanced assessor of account health specializing in devising creative solutions to unprecedented discrepancies.
Overview
9
9
years of professional experience
Work History
Team Leader, Patient Access, Registration
Sentara Healthcare
04.2022 - Current
- Promoted high standards through personal example to help each member understand expected behaviors and standards.
- Reviewed, implemented and updated company records related to team activities for future reference.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
SMG AR Specialist II
01.2021
- Verifying insurance coverage for all patients that present an insurance card
- Also navigate several websites to obtain active policies and to check claim status
- I am responsible for the billing of insurance claims and the resolution of issues preventing the payment of outstanding accounts receivable, for assigned payers
- Helping patients resolve coordination of benefits issues.
SLH TL, Patient Access
01.2019 - 01.2020
- The team leader for Patient Registration is responsible and accountable for the daily operations of one or more areas
- Leads staff including coordinating quality and customer service activities; assisting with training for new hires; serving as a technical resource to team members.
SENTARA MEDICAL GROUP AR SPECIALIST I
01.2015 - 01.2019
- Verifying insurance coverage for all patients that present an insurance card
- Also navigate several websites to obtain active policies
- I am responsible for the billing of insurance claims and the resolution of issues preventing the payment of outstanding accounts receivable, for assigned payers.
Education
TIDEWATER COMM. CO BUSINESS ADMIN. -
CENTURA COLLEGE MEDICAL BILLING AND CODING - undefined
12.2012
Skills
- Ability to work accurately and effectively under pressure
- Ability to work independently as well as with team
- Attention to detail oriented
- Preceptor Training
- Strong time management and organization skills
- Timekeeping
Timeline
Team Leader, Patient Access, Registration
Sentara Healthcare
04.2022 - Current
SMG AR Specialist II
01.2021
SLH TL, Patient Access
01.2019 - 01.2020
SENTARA MEDICAL GROUP AR SPECIALIST I
01.2015 - 01.2019