Summary
Work History
Education
Skills
Accomplishments
Timeline
Generic

Lanesia Pearson

Warwick

Summary

Responsible and dependable Ice Cream Server at Iggy's Creamery, recognized for exceptional customer engagement and teamwork. Expertly handled cash transactions while maintaining customer satisfaction. Demonstrated patience and empathy, enhancing customer satisfaction and loyalty during peak hours. Proven ability to thrive under pressure, ensuring a delightful experience for all patrons.

Work History

Ice Cream Server

Iggy's Creamery
04.2024 - 08.2024
  • Provided excellent customer service by addressing inquiries and ensuring satisfaction with ice cream selections.
  • Operated cash register efficiently, processing transactions accurately and handling cash responsibly.
  • Maintained cleanliness of serving area, following health and safety protocols to ensure hygiene standards.
  • Assisted in restocking supplies, ensuring availability of products during peak hours for optimal service delivery.
  • Demonstrated knowledge of menu items, guiding customers in selections based on preferences and dietary needs.
  • Collaborated with team members to deliver timely service during busy periods, enhancing overall customer experience.
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.

Education

General Studies

LaSalle Academy
Providence

Skills

  • Teamwork
  • Customer engagement
  • Patience and empathy
  • Customer service
  • Cleaning and sanitizing
  • Working under pressure
  • Order taking
  • Cash handling
  • Dependable and responsible

Accomplishments

• Student of the English Honor Society

• Donor and Participant of The Gloria Gemma Breast Cancer 5k in 2021 & 2022.

• Community Service beginning 2020 and ongoing.

Timeline

Ice Cream Server

Iggy's Creamery
04.2024 - 08.2024

General Studies

LaSalle Academy