Lanette Williams
Publix
Gainesville,GA
14
years of professional experience
I am a dedicated Customer Service Professional , with expertise in safe food handling, cleanliness, and customer service. Proven ability to enhance customer satisfaction and maintain a safe working environment. Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Work History
Deli Clerk
8 Months- Assisted customers with product selections and inquiries to enhance service experience.
- Operated deli equipment safely and efficiently for food preparation tasks.
- Maintained cleanliness and organization of deli area in compliance with safety standards.
- Prepared a variety of meats, cheeses, and specialty items according to customer specifications.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
Front Line Cook
9 Months- Prepared and cooked menu items in accordance with established recipes and standards.
- Ensured food safety and sanitation practices were consistently followed throughout kitchen operations.
- Assisted in inventory management by tracking ingredient usage and minimizing waste.
- Collaborated with team members to maintain efficient kitchen workflow during peak service hours.
- Adapted quickly to changing menus and special requests, ensuring customer satisfaction.
- Supported training of new staff on cooking techniques and kitchen protocols.
Prep Cook
9 Months- Prepared ingredients by chopping, slicing, and dicing to ensure timely meal service.
- Maintained kitchen cleanliness and organization, adhering to health and safety standards.
- Assisted in inventory management by tracking stock levels and notifying supervisors of shortages.
- Collaborated with chefs to execute daily menu items efficiently during peak hours.
Veterinarian Technician
3 Years 3 Months- Administered vaccinations and medications to ensure optimal animal health and wellness.
- Assisted in surgical procedures, maintaining sterile environments for patient safety.
- Conducted routine examinations and diagnostics to identify health issues accurately.
- Educated pet owners on proper care, nutrition, and preventative health measures.
- Managed inventory of medical supplies, ensuring availability for daily operations.
Mail Carrier
4 Years 6 Months- Delivered mail efficiently across designated routes, ensuring timely service for all customers.
- Maintained accurate records of deliveries and pickups, enhancing organizational effectiveness.
- Navigated complex routes using GPS technology to optimize delivery times and reduce delays.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Trained new employees on postal regulations, safety protocols, and delivery procedures to ensure compliance.
Education
Medical Technology
High School Diploma
Skills
Customer service
Cleanliness and sanitation
Honesty and integrity
Strong work ethic
Safe food handling practices
Equipment safety
Proper food handling
Problem resolution
Microsoft Excel
Customer satisfaction measurement
Scheduling
Staff training
Timeline
Deli Clerk
Publix
02.2025 - 10.2025Read More
Front Line Cook
Feast 26
06.2019 - 03.2020Read More
Prep Cook
Olive Garden
06.2019 - 03.2020Read More
Veterinarian Technician
Banfield Animal Hospital
01.2016 - 04.2019Read More
Mail Carrier
United States Postal Office
07.2011 - 01.2016Read More
Los Angeles Trade Technical College
Medical Technology
Read More
Susan Miller Doresy High School
High School Diploma
Read More