Laney Brisson
Colchester,VT
Summary
Dynamic and reliable professional with a strong work ethic and proven customer service skills at Big Lots. Expert in cash handling and product restocking, enhancing inventory accuracy and customer satisfaction. Recognized for mentoring new employees and maintaining a clean, organized sales environment, contributing to overall store efficiency.
Overview
2
2
years of professional experience
Work History
Cashier/Stocker
Big Lots
08.2024 - 02.2025
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
- Streamlined restocking processes by consolidating backstock and removing damaged or expired items.
Stocker/Cleaner
The Pet Advantage
10.2022 - 11.2023
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
- Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.
- Streamlined restocking processes by consolidating backstock and removing damaged or expired items.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Helped customers complete purchases, locate items, and join reward programs.
Education
No Degree - Information Technology
Community College of Vermont
Winooski, VT05-2026
No Degree -
Colchester High School
Colchester, VT06-2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Cash handling
- Cleaning and sanitizing
- Reliability and punctuality
- Product restocking
- Attention to detail
Languages
English
Native or Bilingual
Timeline
Cashier/Stocker
Big Lots
08.2024 - 02.2025
Stocker/Cleaner
The Pet Advantage
10.2022 - 11.2023
No Degree - Information Technology
Community College of Vermont
No Degree -
Colchester High School
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