Laney Henlsey
Ellijay,GA
Summary
Hardworking and reliable employee with extensive background operating cash registers, communication skills, and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
3
3
years of professional experience
Work History
Cashier
Uncle B's Feed Supply
Ellijay , GA
11.2023 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Answered customer inquiries regarding store policies and procedures.
- Balanced daily transactions on a computerized point-of-sale system.
- Assisted customers over the phone regarding store operations, product information and order placement.
Babysitter
Melissa Long, Aubrey Long, and Hannah Jones
Ellijay , GA
01.2021 - Current
- Assisting with meals, snacks, and bedtime routines for the children.
- Greeting parents upon arrival home from work and providing updates on the day's events.
- Completing light housekeeping tasks such as tidying up toys and books.
- Providing a safe environment for children to explore their curiosity and creativity.
- Engaging in age-appropriate activities like reading stories or playing games.
- Instructing children in basic hygiene practices such as brushing teeth or washing hands.
Caretaker
Kim Jones
Ellijay , GA
02.2023 - 04.2024
- Provided assistance to disabled persons in accordance with their individual needs.
- Maintained cleanliness of facility grounds by sweeping, mopping, vacuuming, dusting, and removing trash.
- Provided constant monitoring of patients to ensure safety and comfort.
- Ensured that all medical equipment was functioning properly and reported any issues to the nursing staff.
- Informed nurses of any changes in patient condition or behavior.
Waitress
Pink Pig
Cherry Log
08.2021 - 03.2024
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Trained new employees to perform duties.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Collected tickets and followed proper cash-handling procedures.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Calculated charges, issued table checks and collected payments from customers.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
Receptionist
Ellijay Tire
Ellijay , GA
03.2022 - 05.2023
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Updated and recorded customer or client information to maintain accounts.
Education
High School Diploma -
Gilmer High School
Ellijay, GA05-2023
Bachelor of Science -
University of North Georgia
I Am Currently EnrolledSkills
- POS Systems
- Payment Processing
- Cash Handling
- Strong Work Ethic
- Reliable
- Friendly
- Approachable
- Customer Relationship Building
- Excellent communication skills
- Exceptional customer service
References
References available upon request.
Timeline
Cashier
Uncle B's Feed Supply
11.2023 - Current
Caretaker
Kim Jones
02.2023 - 04.2024
Receptionist
Ellijay Tire
03.2022 - 05.2023
Waitress
Pink Pig
08.2021 - 03.2024
Babysitter
Melissa Long, Aubrey Long, and Hannah Jones
01.2021 - Current
High School Diploma -
Gilmer High School
Bachelor of Science -
University of North Georgia
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