Summary
Overview
Work History
Education
Skills
Interests
Timeline
Barista

Laney Schneider

Missoula,MT

Summary

Motivated and hardworking out-of-state student with diverse experience in customer service, sales, and providing attentive care. I strive to demonstrate strong communication, multitasking, and problem-solving skills in a fast-paced environment. My experience at a dog daycare further strengthened my organizational and interpersonal skills, as I worked with both animals and clients to ensure a positive experience. Passionate about learning and growing professionally, I am eager to apply my strong work ethic, adaptability, and customer service expertise in a dynamic role.

Overview

4
4
years of professional experience

Work History

Barista

Starbucks
10.2023 - Current
  • My key responsibilities at this job were to take, prepare, and serve customer orders, along with maintaining a clean workspace
  • Customer connection is the prime goal of Starbucks which means communicating, listening and caring fro our customers
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Sales Person/ Social /Media

Carries PROM & Tux
01.2023 - 01.2024
  • Finding and creating social media posts for the company on the TikTok platform
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.

Pet Care Specialist I

Barking Birch Pet Lodge
01.2021 - 08.2021
  • In this job, I was required to clean up after the dogs, along with the building itself
  • I was also in charge of organizing dog items and running the front door
  • Handled animals safely and remained calm in different situations.
  • Educated pet owners on best practices for maintaining optimal health, safety, and happiness for their animals at home.
  • Completed routine check-ups to assess animal health and chronic or acute concerns.
  • Facilitated positive socialization experiences among different pets by monitoring playtime interactions closely.

Education

Associate of Arts - Sociology

University of Montana
Missoula, MT
01.2027

Skills

  • Teamwork
  • Customer service/ connection
  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Problem-solving
  • Active listener
  • Adaptive and creative

Interests

  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Hiking exploring the beauty of Montana
  • Crafting and DIY Projects
  • I enjoy helping others and giving back to the community

Timeline

Barista

Starbucks
10.2023 - Current

Sales Person/ Social /Media

Carries PROM & Tux
01.2023 - 01.2024

Pet Care Specialist I

Barking Birch Pet Lodge
01.2021 - 08.2021

Associate of Arts - Sociology

University of Montana
Laney Schneider