Laneyah Whalen

Work History

Dennys Restaurant

03.2023 - 12.2023

Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Bussed and reset tables to keep dining room and work areas clean.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Assisted in training new hires, providing guidance on restaurant standards and best practices.

International Paper

01.2023 - 02.2023

Followed detailed instructions to operate machines with accuracy and produce quality products.
Set up and adjusted equipment and properly configured machines for daily operation.
Complied with company and OSHA safety rules and regulations.
Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
Operated various types of machinery, contributing to the successful completion of diverse projects.
Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
Adhered to strict quality control measures, guaranteeing consistent product output that met or exceeded customer expectations.
Ran around 500 boxes per hour each shift

Masterbrand Cabinets

12.2020 - 10.2021

Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
Contributed to overall team success by meeting daily production targets consistently.
Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.
Helped maintain a tack time of, at least, 60 cabinets per hour

Green Acres Golf Course

02.2020 - 04.2020

Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Adhered to state laws regarding alcoholic beverage services and customer regulations.

Masterbrand Cabinets

09.2016 - 11.2019

Met daily production quotas by working effectively within a fast-paced assembly line environment.
Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
Performed visual and functional inspection of components to determine quality and identify defects.
Followed protocols to enhance protection and maintain safe work environment.
Reduced product defects by maintaining a clean work environment and adhering to strict quality control standards.
Demonstrated adaptability in learning new assembly processes quickly as required for evolving project specifications.
Helped maintain a tack time of, at least, 60 cabinets per hour