Results-driven professional with a strong background in costumer service, office management, account receivables/payable.
Known for exceptional communication and interpersonal skills, effectively implementing individualized instruction strategies. Ready to leverage expertise in collaborative environments and technology integration.
Overview
27
27
years of professional experience
Work History
AP Aesthetics Instructor
The Institute of Advanced Aesthetics
Minnetonka, MN
04.2023 - 05.2026
Developed and delivered comprehensive curriculum on advanced aesthetic techniques.
Facilitated hands-on training workshops, enhancing student skill proficiency.
Evaluated student performance through practical assessments and feedback sessions.
Implemented innovative teaching strategies to improve learning engagement and outcomes.
Improved student performance by defining clear goals and communicating performance metrics.
Office Manager
Fredrick R. Schilling D.D.S. (Retired)
Minneapolis, MN
10.1999 - 09.2008
Managed daily office operations, ensuring efficiency and organization of workflows.
Coordinated scheduling for patient appointments,
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Coordinated office events and meetings.
Assisted in the recruitment process, conducting interviews and onboarding new employees.
Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
Contributed to workplace safety and HIPPA standards by ensuring compliance on all levels.
Conducted regular audits of office practices, identifying areas for improvement and implementing effective solutions.
AP Aesthetician
Finale Med Spa
Minnetonka, MN
02.2021 - 2022
Provided customized skincare consultations to assess client needs and recommend appropriate treatments.
Maintained cleanliness and sanitation of treatment areas following industry standards and protocols.
Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.