Summary

Work History

Education

Skills

Other Details

Previous Experience

Timeline

LANIE MARCOTTE

Lakeway,USA

Summary

Municipal leader with expertise in launching innovative programs and managing large budgets. Proven track record in enhancing operational efficiency and increasing community engagement through strategic oversight of public works and recreational initiatives.

Work History

Fleet & Logistics Coordinator

Lake Travis Fire Rescue

Lakeway, TX

2025 - 2026

Coordinated logistics for emergency response equipment and supplies, enhancing readiness and response capabilities.
Supported contract negotiations with third-party providers, optimizing rates and services for department needs.
Supported the Fleet & Logistics Department in facility construction, renovation and maintenance activities.
Provided administrative support to the department through contact review, commitments, and accounts payable.
Hired as temporary accounts payable employee for fleet & logistics department, ensuring efficient financial operations.
My known experience as a trusted and valued partner helped in their decision to hire me full time within a month of my temporary position.
I had worked closely with Lake Travis Fire Rescue while in my position with the City of Bee Cave for seven years.

Director, Parks Facilities & Public Works

City of Bee Cave

Bee Cave, TX

2018 - 2025

Promoted to lead and grow a new department supporting a city of 10,000+ residents.
Spearheaded creation of City's first Public Works Department, establishing foundational policies, staffing structure, and a comprehensive 5-year budget plan.
Oversee four key divisions: Parks, Facilities, Recreation, and Public Works.
Manage daily operations of 3 parks, 2 major facilities, 4 public properties, and miles of trails.
Managed annual budget exceeding $1M, ensuring compliance with procurement regulations.
Oversee preventative maintenance and capital improvements across all city assets.
Supervise all staff: hiring, evaluations, and mentoring within a growing department.
Serve as key team member in design and upcoming construction of Public Safety Building (starting late 2025).
Collaborated with developers to structure and execute 380 agreements; managed City ROW development.
Collaborated with department heads to align operational goals with strategic vision.
Coordinated public outreach campaigns, effectively informing residents about city programs and events, enhancing community engagement.
Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
Present regular updates to Mayor and City Council; responsible for weekly, quarterly, and bi-weekly reports.
Identified opportunities for improvement in operational performance metrics.

Office Manager

Thornton Chiropractic Center

Brandon, FL

2013 - 2018

Directed all front and back-office operations for a busy chiropractic clinic.
Focused on team leadership, operational efficiency, and superior patient service.
Managed daily office operations and maintained a welcoming environment for patients.
Coordinated appointment scheduling and follow-ups to enhance patient satisfaction and clinic efficiency.
Supervised and scheduled front desk and massage therapy staff.
Maintained patient records and insurance documentation to meet HIPAA compliance.
Addressed patient concerns to enhance satisfaction and trust. and ensured a comfortable office environment.
Oversaw insurance contracts, billing, and accounts payable cycle to ensure financial accuracy.
Assisted with billing processes and verified insurance information for patients.
Reconciled monetary income and oversaw bank deposits.
Managed procurement and office maintenance to uphold a high standard of patient care.
Oversaw inventory management for office supplies and chiropractic equipment.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Communicated effectively with patients regarding treatment plans and office policies.

Office Supervisor

Anderson Mill Limited District

Austin, TX

2009 - 2013

Achieved rapid advancement within the company from Customer Service to Office Supervisor.
Managed resident-facing operations, including property tax processing and program registrations, ensuring compliance and responsiveness to resident needs.
Oversaw A/P, property tax reconciliation, and monthly Board reporting, providing accurate financial insights for decision-making.
Directed office contracts, supply purchasing, and facility rentals, streamlining processes to support operational efficiency.
Supported District Manager on elections and compliance matters.