Summary
Overview
Work History
Education
Skills
Timeline
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Lanie Worley

Canyon

Summary

Dynamic and dedicated professional with proven customer service skills honed at Walmart, where I enhanced customer satisfaction through effective issue resolution. Adept in time management and workplace safety, I excel in high-pressure environments, ensuring smooth operations and a positive experience for all clients.


Overview

4
4
years of professional experience

Work History

Walmart Associate

Walmart
07.2024 - Current
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Waistress

Texas Rose Steakhouse
03.2024 - 07.2024
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.

Juicerista

Clean Juice
07.2021 - 09.2023
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Monitored inventory levels closely to ensure adequate stock was available at all times while minimizing spoilage of perishable items.
  • Handled high-pressure situations during peak hours with excellent time management skills.
  • Managed daily opening and closing procedures efficiently, ensuring smooth operations throughout the day.
  • Implemented proper sanitation protocols for all equipment, ensuring safe food handling practices were followed consistently.
  • Collaborated with team members to streamline operations and improve overall efficiency in the juice bar.

Education

High School Diploma -

Canyon High School
Canyon, TX
05-2024

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Leadership qualities
  • Customer interaction
  • Workplace safety
  • Decision-making

Timeline

Walmart Associate

Walmart
07.2024 - Current

Waistress

Texas Rose Steakhouse
03.2024 - 07.2024

Juicerista

Clean Juice
07.2021 - 09.2023

High School Diploma -

Canyon High School

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Lanie Worley