Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Quote
Timeline
Generic
Lanier Brown
Open To Work

Lanier Brown

Lithonia,GA

Work Preference

Work Type

Full Time

Location Preference

RemoteOn-Site

Important To Me

Work-life balanceCompany CultureWork from home optionCareer advancementHealthcare benefits

Summary

Results-driven professional with a solid foundation in customer service and management, complemented by CDL and warehouse experience. Adept at managing complaints and establishing robust client connections. Dedicated to enhancing operational efficiency through critical thinking and advanced computer skills.

Overview

13
13
years of professional experience
3
3
years of post-secondary education
1
1
Certification

Work History

Tax Preparation Specialist

Liberty Tax Service
Lithonia, Georgia
01.2026 - Current
  • Assisted clients in completing tax preparation forms accurately.
  • Gathered financial documents from clients for tax filing.
  • Explained tax deductions and credits to clients clearly.
  • Participate in call campaigns to attract more customers

Truck Driver

Swift Transportation
Decatur, GA
05.2022 - 07.2025
  • Operated commercial trucks to transport goods across various routes.
  • Conducted pre-trip inspections to ensure vehicle safety and compliance.
  • Collaborated with dispatchers to optimize delivery schedules and routes.
  • Communicated effectively with clients regarding delivery status and schedules.
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Filled out paperwork accurately at each stop along route including bills of lading and trip sheets.

Senior Sales Associate

DriveTime
Conyers, Georgia
08.2014 - 05.2020
  • Supported customers in vehicle selection and financing arrangements, integrating contracting services
  • Educated customers on vehicle features and benefits during sales consultations.
  • Resolved customer inquiries and complaints effectively and promptly.
  • Built and maintained new and established client relationships with exceptional communication, personalized interactions and friendly attentive service.
  • Attended industry seminars and workshops to stay up-to-date with changes in the marketplace.
  • Made outbound sales calls to contact prospective leads, using effective communication skills.

Assistant Manager

Family Dollar
Lithonia, Georgia
11.2012 - 09.2013
  • Assisted in managing daily store operations and staff scheduling.
  • Trained new employees on customer service and store policies.
  • Oversaw inventory management and restocking procedures.
  • Monitored cash handling and ensured accurate financial reporting.
  • Managed customer service inquiries and complaints in a timely manner.

Education

Commercial Driver's License - Commercial Driver's License Training

Georgia Driving Academy
Conyers, GA
04.2022 - 05.2022

Bachelor of Science - Accounting

Southern University At New Orleans
New Orleans, LA
02.2001 - 05.2004

Skills

  • Customer relationship management
  • Effective communication
  • Complaint handling
  • Computer proficiency
  • Retail sales customer service
  • Verbal and written communication
  • Critical thinking
  • Warehouse operations
  • Operating forklifts
  • Pallet jack use
  • Customer-oriented
  • Dependable and reliable
  • Commercial driving
  • GPS navigation mastery
  • Warehouse coordination

Certification

Commercial Drivers License

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

Time ripens all things; no man is born wise.
Miguel de Cervantes

Timeline

Tax Preparation Specialist

Liberty Tax Service
01.2026 - Current

Truck Driver

Swift Transportation
05.2022 - 07.2025

Commercial Driver's License - Commercial Driver's License Training

Georgia Driving Academy
04.2022 - 05.2022

Senior Sales Associate

DriveTime
08.2014 - 05.2020

Assistant Manager

Family Dollar
11.2012 - 09.2013

Bachelor of Science - Accounting

Southern University At New Orleans
02.2001 - 05.2004
Lanier Brown